Debt Advice Handbook

The debt advice handbook

Price £26  578 pages  ISBN 978 1 906076 89 4

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Sorry for the delay, the 11th edition is NOW due in Spring 2015. It was previously advertised for release in Winter 2014.

About the NEW 11th edition Debt Advice Handbook

The Debt Advice Handbook is a comprehensive guide to the money advice process in England and Wales. It explains the key stages: interviewing clients; dealing with emergencies; establishing liability for debts; income maximisation; prioritising debts; preparing financial statements and negotiating with creditors.

It also helps advisers choose the most effective strategies and deal with unacceptable debt collection practices. 

This new edition is revised and updated with recent changes to legislation, caselaw, court procedure and practice. It covers payday loans and the sweeping changes to bailiffs’ powers and fees from April 2014. It also covers changes to the consumer credit regime following the Financial Conduct Authority taking over as regulator.

This Handbook is an essential resource for money advisers, welfare rights workers, solicitors and financial advisers and institutions. It is supplied to all Citizens Advice Bureaux in England and Wales and has been selected by the Institute of Money Advisers as the set text for its Certificate in Money Advice Practice.


‘This book continues to provide welcome support for advisers and consumers. CPAG are to be congratulated on meeting this need’ INSTITUTE OF MONEY ADVISERS

‘Aimed principally at counsellors … but people in debt may also find it a useful self help guide’ THE TIMES 

'As an indebted individual I found the handbook specific, detailed, calming and invaluable’ A READER

‘An essential reference for all who work in debt advice’ CHIEF EXECUTIVE, CITIZENS ADVICE

‘Arguably the most lucid and probably the most definitive on the subject’ CREDIT MANAGEMENT

‘The Debt Advice Handbook has proved itself over the years as a comprehensive, reliable and easily accessible source of information.’ THE ADVISER (Citizens Advice)

‘This book has been needed for a long time…add it to your library’ NEW LAW JOURNAL