Sharon Wright

  • Can welfare reform work?

    Issue 139 (Summer 2011)
    article

    Since the late 1990s, successive governments have engaged in the process of welfare reform. A cross-party consensus has emerged, which prioritises moving benefit recipients into work and increasing the role of private and voluntary providers in delivering employment services. Sharon Wright outlines the pros and cons of this approach.

  • On the receiving end: perspectives on being out of work and claiming benefits

    July 2011
    briefing

    This report by Sharon Wright and Tina Haux presents the findings of a study of advice and employment services for benefit recipients, from the perspectives of service users and advisers.

    The study included sixteen in-depth interviews with people receiving advice about benefits, tax credits and job seeking from different agencies. There was also a focus group to explore the perspectives of advisers. Claimants and advisers are quoted extensively in the report to illustrate the authors' expert analysis. The report ends with CPAG policy conclusions and recommendations, in the context of the latest government proposals for welfare reform.