universal credit

  • Universal credit for tenants in social housing

    Level: Standard

    training course

    Universal credit is the biggest change for generations in how means-tested help is provided, not just for claimants but also for social sector landlords around how they can expect to receive payment for rent.

    This course provides an overview of universal credit with a particular focus on how the housing costs element is determined.

    The course covers:

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    Dates:
  • Elearning courses


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    We have developed three elearning courses to help frontline workers who do not work in welfare rights get to grips with important changes in the benefits system. These three courses are currently free:

    • Scottish Welfare Fund
    • Surviving the Appeals Process
    • Universal Credit

    Advantages of elearning

    Elearning has many advantages. It is a flexible and cost effective way to learn, avoiding the expense of travel and extra time away from work.

    There are other benefits that might not be so obvious:

  • Universal credit: full steam ahead

    Issue 251 (April 2016)
    article

    Simon Osborne describes the latest plans for the roll out of universal credit (UC) and, in particular, the UC ‘full service’.1

    • 1. This process has already started: see, for example, provisions in SI 2016 No.33 and SI 2016 No.407.
  • Universal credit advances

    Issue 250 (February 2016)
    article

    Robbie Spence considers rules and practices that apply to payments in advance of universal credit (UC).

  • Supporting vulnerable clients

    Level: Basic

    training course

    This course gives you skills to help resolve problems faced by vulnerable people claiming benefits. Taking a practical approach, it gives an overview of basic benefits and looks at rules intended to protect vulnerable groups including those affected by domestic abuse, mental health issues or at risk of homelessness. It will equip you to prevent a problem becoming a crisis. Those with limited or no knowledge of the benefit system will gain most from this course.

    The course includes:

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  • Universal credit: early warnings

    Issue 249 (Dec 2015)
    article

    Kirsty McKechnie reports on what is emerging about the experience of universal credit through CPAG in Scotland’s Early Warning System.

  • Universal credit: recent rule changes

    Issue 249 (Dec 2015)
    article

    Simon Osborne describes a number of new regulations which make some important changes to the universal credit (UC) rules.

  • Short-term benefit advances


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    Short-term benefit advances (STBAs) are small, repayable loans of future entitlement to certain benefits. They are for claimants who are in financial need due to delay in paying their benefit.

  • Universal Credit Advances


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    The rules about advance payments of Universal Credit (UC) are similar to the rules about short-term benefit advances of other benefits.

  • Safeguarding guidance: a tool for practitioners

    Issue 248 (October 2015)
    article

    Safeguarding procedures exist within DWP guidance to protect vulnerable claimants if their claim is about to be stopped. Greenwich Welfare Rights Service has found that querying with the DWP when the guidance has not been applied has regularly resulted in benefit being reinstated quickly. Owen Stevens and Corin Hammersley explain current safeguarding guidance for employment and support allowance (ESA) and universal credit (UC).