Child Poverty Action Group

UC for people with ill health and disabilities

With universal credit (UC) full service expected to operate across the country by the end of 2018, many more people with disabilities and health conditions will be claiming UC for the first time. This course looks at the UC rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, including through changes of circumstances such as failing a work capability assessment. You will also explore how conditionality and awards change as people move into work, or become unable to work.

The course covers:

Universal credit - effective claims

For some people, claiming universal credit is far from easy. But there are simple ways that you can help clients get their claim right first time. This practical course is aimed at housing staff, support workers and any frontline professionals supporting low-income people. It will help you support clients to avoid common pitfalls that can lead to payment problems.

Universal credit - full service

The roll out of universal credit (UC) full service is due to be completed by the end of 2018. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

This course draws on experience from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances. You will have a chance to refresh your knowledge of UC entitlement and calculations.

The course covers:

Universal credit - full service

The roll out of universal credit (UC) full service is due to be completed by the end of 2018. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

This course draws on experience from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances. You will have a chance to refresh your knowledge of UC entitlement and calculations.

The course covers:

Universal credit - full service

The roll out of universal credit (UC) full service is due to be completed by the end of 2018. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

This course draws on experience from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances. You will have a chance to refresh your knowledge of UC entitlement and calculations.

The course covers:

Universal credit and students

With the introduction of universal credit, the benefit rules for students as we know them are swept away and new rules set up in their place. This one-day course explains which students will be able to claim universal credit and how student funding will affect the amount they get.

The course covers:

• An overview of universal credit
• Who is a full-time student for universal credit
• Which students can claim
• The interaction with Scottish student funding

Universal credit and students

With the introduction of universal credit, the benefit rules for students as we know them are swept away and new rules set up in their place. This one-day course explains which students will be able to claim universal credit and how student funding will affect the amount they get.

The course covers:

• An overview of universal credit
• Who is a full-time student for universal credit
• Which students can claim
• The interaction with Scottish student funding

Universal credit and young people

With the full universal credit (UC) service being rolled out during 2018, it is important, if you work with young people, to make sure you know when they might have to claim UC. This course will help you advise young people from age 16 on entitlement whether in or looking for work, in training or education, sick or disabled.

The course covers:

Universal credit – claimant responsibilities and sanctions

Work-related requirements are a cornerstone of universal credit (UC). Statistics show that UC claimants are frequently sanctioned. This course will give you a good understanding of what goes into a claimant commitment and the work-related requirements that people are expected to meet. You will have a chance to think about how flexibilities in the system might help clients reduce the risk of a sanction. The course will also equip you to advocate effectively on behalf of clients who are faced with benefit sanctions.

The course covers: