Basic

  • Students and benefits – the basics

    Level: Basic

    training course

    This half-day course provides a basic overview of social security benefits and tax credits, and which further and higher education students might be able to claim them. The course is for student advisers and other frontline workers who are new to benefits.

    The course covers:

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    Dates:
  • Benefits for disabled children and their families

    Level: Basic

    training course

    This half-day course offers practical advice both on checking that a family is getting all they should and on how you can help make claims effectively. It aims to help you recognise important issues, and equip you to advise directly or refer for specialist advice.

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  • Students and benefits - the basics

    Level: Basic

    training course

    This new half-day course provides a basic overview of social security benefits and tax credits, and which further and higher education students might be able to claim them. The course is for student advisers and other frontline workers who are new to benefits.

    The course covers:

    Read more
  • Universal credit - supporting clients

    Level: Basic

    training course

    Universal credit (UC) is now available across Scotland. But who can claim depends on where you live and personal circumstances. This course aims to equip you with the knowledge to help your service users get the most out of this new benefit and avoid potential pitfalls.

    The course covers:

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  • Childcare support for working families (NEW)

    Level: Basic

    training course

    This half-day course is for people working in childcare and early years, who want to maximise incomes for working families and help them to avoid common benefit problems.

    It concentrates on who can get help with the costs of childcare through the social security system, and how this interacts with other sources of support. No previous knowledge of benefits is required.

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    Dates:
  • Income maximisation for families (NEW)

    Level: Basic

    training course

    This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work. Maximising income in the early years is vital for children’s health, education and development. This course aims to give frontline workers a basic awareness to help you to identify problems and refer on where appropriate. 

    The course covers:

    Read more
  • Benefits overview (NEW)

    Level: Basic

    training course

    This one-day introductory level course provides an overview of the benefits and tax credits system and examines how the system is changing as universal credit is introduced. 

    The course covers:

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  • Supporting vulnerable clients

    Level: Basic

    training course

    This course will give you the skills and strategies you need to resolve the problems vulnerable people face in claiming benefits, including universal credit

    Taking a practical, problem-solving approach, the course focuses on the basic benefits and will equip trainees to prevent a problem becoming a crisis. Workers with limited or even no knowledge of the benefit system will gain the most from this course. 

    The course includes: 

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  • Benefits for disabled children from age 16

    Level: Basic

    training course

    This basic level course focuses on the transition to adult benefits from age 16 for young people with disabilities or health problems who still live at home.

    It looks at changes to disability benefits for the young person, and considers the circumstances in which a young person can claim adult benefits in their own right while still living at home.

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    Dates:
  • Income maximisation for families

    Level: Basic

    training course

    This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work.

    Maximising income in the early years is vital for children’s health, education and development. This course aims to give frontline workers a basic awareness to help you to identify problems and refer on where appropriate.

    The course covers:

    Read more
    Dates: