Basic

  • Benefits for non-benefit advisers

    Level: Basic

    training course

    This essential two-day course is aimed at non-benefit specialists working with people for whom benefits and tax credits are an issue. It provides a comprehensive introduction to the benefits and tax credits system and enables staff to complete basic income maximisation checks on behalf of clients, tenants and service users.

    The course covers:

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  • Universal Credit: the essentials

    Level: Basic

    training course

    Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing.

    The course covers:

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  • Benefit basics 2019

    Level: Basic

    training course

    This popular two-day course is aimed at professionals and volunteers who work with people on low incomes. It aims to help you support your clients to maximise their income and know when to refer on for more advice. The course gives a broad overview of the social security system. It has the latest information about benefit changes if you want to stay up to date.

    The course covers:

    • Benefits available to different client groups

    • Structure of the benefit system

    • Basic benefit checks

    • How to claim and who to contact

    • Dealing with problems

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  • Childcare support for working families

    Level: Basic

    training course

    This half-day course is for people working in childcare and early years, who want to know more about the support available for working families and help them to avoid common benefit problems. It concentrates on who can get help with the costs of childcare through the social security system, and how this interacts with other sources of support, including the tax-free childcare scheme. No previous knowledge of benefits is required.

    It will help you to:

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  • Introduction to child poverty and financial help for families

    Level: Basic

    training course

    Many more children in Scotland will be living in poverty by 2020.  This half-day course looks at why this is and which families are likely to be most affected. Participants will be encouraged to consider the steps they can take in their own roles to prepare for the predicted increase in child poverty and make a practical difference to families.

    The course covers:

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  • Personal independence payment – the essentials

    Level: Basic

    training course

    Personal independence payment (PIP) is the disability benefit for people aged 16-65. This course equips you with the knowledge and confidence to help the people you work with make effective claims.

    The course covers:

    • What is PIP?
    • Who can claim
    • Helping a client who is thinking about claiming PIP
    • Tips and guidance in completing the form
    • Supporting clients through the assessment
    • Getting the decision – what next

    The course is aimed at those with no or limited knowledge of benefits.

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    Dates: