Introductory

  • Introduction to welfare rights week


    training course

    This five-day course gives you a thorough introduction to meanstested benefits, universal credit and tax credits. It is essential for anyone starting off as a welfare rights adviser and those who need an understanding of the benefits system.

    The emphasis is on looking at issues affecting entitlement and practising benefit calculations through case studies and using the Welfare Benefits and Tax Credits Handbook 2016/17.

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  • Dealing with debt


    training course

    This essential two day course is a practical introductory level course for those advising or supporting clients with debt and money problems. It provides a perfect foundation for those new to money advice and to those for whom money advice forms part of their role, for example, those working in housing, benefits or community work. A free copy of CPAG’s Debt Advice Handbook (11th edition) comes as part of the course. 

    The course covers: 

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