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  • Universal Credit – From A to Z

    Level: Standard

    training course

    This practical two-day course has been developed in response to both feedback we have received from our one-day training courses, and the growing amount of case law and problem areas (delays, digital access issues, variable DWP staff knowledge and consistency etc) with universal credit (UC).

    It provides a comprehensive and detailed look at all the changes and implications for the 8.5 million households that will eventually be affected by UC, at a gentler pace than our standard one-day Universal Credit – Full Service course.

    It covers: 

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  • Students and benefits – eligibility

    Level: Standard

    training course

    Many advisers work with students in both further and higher education. This one-day course explains the different benefits that further and higher education students can claim.

    The course covers:

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  • Benefits for people from abroad

    Level: Standard

    training course

    This two-day course aims to equip you to advise claimants from abroad, both European and non-European nationals. Using a step-by-step approach and practical examples, it helps you understand how the residence and presence and immigration status tests operate in social security benefits and how they can be satisfied.

    The course covers:

    • Who is a ‘person subject to immigration control’ and how this affects benefit entitlements

    • Effect on benefits of a change in immigration status

    • Entitlements of ‘mixed households’

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  • Challenging ESA decisions

    Level: Standard

    training course

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw.

     

    The course covers:

    • Entitlement to benefit while challenging a decision
    • Submissions, medical evidence and other tactical issues
    • Mandatory reconsideration – problems and practice
    • Important work capability assessment caselaw

     

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  • Challenging PIP decisions

    Level: Standard

    training course

    This one-day course looks at how to challenge personal independence payment (PIP) decisions. There is an opportunity to discuss how the different PIP criteria affect appeal tactics, and think through how to go about getting the right outcome for clients. The course covers some of the significant caselaw that is relevant to PIP.

     

    The course covers:

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  • DLA for children

    Level: Standard

    training course

    Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and can be hard to understand. This course looks at the DLA rules as they apply to children. It considers how to fill in the form to get the best outcome for the child.

    This course covers:

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  • Maximising benefits for rent

    Level: Standard

    training course

    Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Yet large amounts of housing benefit (HB) go unclaimed. With high levels of arrears in universal credit (UC), evictions seem set to be a continuing problem. This practical course is aimed at housing workers and advisers who need to maximise the uptake of housing benefit or the housing costs element of universal credit, and thereby minimise arrears and reduce the threat of eviction.

     

    The course covers:

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  • Overpayments of benefit and tax credits

    Level: Standard

    training course

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that will apply with the introduction of universal credit.

    The course covers:

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  • Scottish Welfare Fund – effective applications

    Level: Standard

    training course

    This course provides both a practical introduction to the fund and an overview of the tactics which make for an effective application. It explains when and how to make applications for DWP short-term benefit advances – often a preliminary step before a Scottish Welfare Fund application.

    The course covers:

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  • Universal credit - transferring from benefits and tax credits

    Level: Standard

    training course

    This half-day course focuses on the transitional issues for claimants who are still receiving legacy benefits and tax credits by the time that all areas come under the universal credit full service.

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    Dates: