Standard

  • Challenging ESA Decisions

    Level: Standard

    training course

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw. 

    Among the subjects considered are: 

    • Entitlement to ESA whilst challenging an ESA decision
    • Submissions, medical evidence and other tactical issues
    • Important work capability assessment caselaw 

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    Dates:
  • DLA for children

    Level: Standard

    training course

    Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and hard to understand. This course looks at the DLA rules as they apply to children and considers how to fill in the form to avoid pitfalls and get the best outcome from the outset.

    This course covers:

    • What extra care needs must a child have to qualify for DLA
    • The main caselaw on DLA for children
    • Basic milestones in childhood development
    • The impact of stays in residential schools and care homes

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    Dates:
  • Universal credit - full service

    Level: Standard

    training course

    The roll out of universal credit (UC) full service is underway. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

    This course draws on experience emerging from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances, and also have a chance to refresh your knowledge of UC entitlement and calculations.

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  • Universal credit for tenants in social housing

    Level: Standard

    training course

    Universal credit is the biggest change for generations in how means-tested help is provided, not just for claimants but also for social sector landlords around how they can expect to receive payment for rent.

    This course provides an overview of universal credit with a particular focus on how the housing costs element is determined.

    The course covers:

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  • Using legislation and caselaw

    Level: Standard

    training course

    Advisers regularly deal with complex areas of social security and tax credits law. This one-day course explores some of the legal skills required by lay advisers, and gives information on different aspects of the legal system.

    The course covers:

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  • ESA appeals - updated

    Level: Standard

    training course

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw and updated to include challenging ESA decisions.

    Among the subjects considered are:

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  • Dealing with delays

    Level: Standard

    training course

    This course looks at the legal and practical issues faced in trying to resolve issues of delay when advising benefit and tax credit claimants. The problem of delay can occur at all stages of a case:

    • Where a claim has been made and a decision is awaited
    • Where an award has been made but payment is not made
    • Waiting for assessment to see which group an ESA claimant should be in
    • Waiting for a revision or supersession request to be dealt with
    • Waiting for an appeal to be heard and the tribunal decision put into payment

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  • ESA - the problem areas

    Level: Standard

    training course

    There are around 2.4 million people in the UK who are designated as sick by the social security system. This course examines some of the problems commonly experienced by the claimants of employment and support allowance (ESA). Its focus is to understand the legal and administrative roots of the problems and suggest practical solutions.

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    Dates:
  • Getting decisions changed

    Level: Standard

    training course

    This course is focused on equipping advisers to deal with the legal and practical issues that apply in getting initial decisions on benefits and tax credits changed. Covering basic rules and practical problems, it deals with challenges up to (but not beyond) getting an appeal lodged with the First-tier Tribunal. Aimed at advisers with a working knowledge of benefits and tax credits, it will also include an outline on making an initial challenge in other cases, such as council tax reduction and overpayment recovery in the tax credit and universal credit schemes.

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    Dates:
  • Dealing with destitution

    Level: Standard

    training course

    Advisers are often faced with clients who have been left destitute due to a problem with their benefits. This course will cover issues that frequently cause clients to be left without any income and focus on the practical steps advisers can take to get their clients benefits in payment as quickly as possible.

    The course covers:

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