Standard

  • ESA - the problem areas

    Level: Standard

    training course

    There are around 2.4 million people in the UK who are designated as sick by the social security system. This course examines some of the problems commonly experienced by the claimants of employment and support allowance (ESA). Its focus is to understand the legal and administrative roots of the problems and suggest practical solutions.

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  • Getting decisions changed

    Level: Standard

    training course

    This course is focused on equipping advisers to deal with the legal and practical issues that apply in getting initial decisions on benefits and tax credits changed. Covering basic rules and practical problems, it deals with challenges up to (but not beyond) getting an appeal lodged with the First-tier Tribunal. Aimed at advisers with a working knowledge of benefits and tax credits, it will also include an outline on making an initial challenge in other cases, such as council tax reduction and overpayment recovery in the tax credit and universal credit schemes.

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  • Sanctions

    Level: Standard

    training course

    Work-related requirements for benefit are getting tougher and sanctions more severe and widespread. This course will give you a good understanding of what goes into a claimant commitment and the work-related requirements that people are expected to meet. You will have a chance to think about how flexibilities in the system might help clients reduce the risk of a sanction. The course will also equip you to advocate effectively on behalf of clients who are faced with benefit sanctions.

    The course covers:

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  • Overpayments of benefit

    Level: Standard

    training course

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that will apply with the introduction of universal credit.

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  • Scottish Welfare Fund - effective applications

    Level: Standard

    training course

    This half-day course provides both a practical introduction to the fund and an overview of the tactics which make for an effective application. It explains when and how to make applications for DWP short-term benefit advances – often a preliminary step before a Scottish Welfare Fund application.

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  • DLA for children

    Level: Standard

    training course

    Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and hard to understand. This course looks at the DLA rules as they apply to children and considers how to fill in the form to avoid pitfalls and get the best outcome from the outset.

    This course covers:

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  • ESA appeals

    Level: Standard

    training course

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw.

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  • Dealing with destitution

    Level: Standard

    training course

    Advisers are often faced with clients who have been left destitute due to a problem with their benefits. This course will cover issues that frequently cause clients to be left without any income and focus on the practical steps advisers can take to get their clients benefits in payment as quickly as possible.

    The course covers:

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  • Bedroom tax

    Level: Standard

    training course
    The controversial ‘bedroom tax’ has seen thousands of the  lowest-income households lose some housing benefit and has been responsible for an alarming rise in rent arrears. This course looks at the benefit issues that the measure throws up one year on with particular reference to an update on the varied legal challenges that have emerged.

    It includes:

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  • Challenging PIP decisions

    Level: Standard

    training course

    This one-day course looks at how to challenge personal independence payment (PIP) decisions. There is an opportunity to discuss how the different PIP criteria affect appeal tactics, and think through how to go about getting the right outcome for clients. 

    The course covers:

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