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    Level: Standard

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  • Universal credit

    Level: Standard

    training course

    The introduction of universal credit (UC) represents a fundamental change to the system of 'legacy benefits' and tax credits it is replacing.

    This one day course covers:

    • the aims and principles of UC;
    • the roll out of UC in 'gateway' and 'full service' areas;
    • who can claim UC;
    • how it is calculated;
    • claims, payments and disputing decisions;
    • conditionality and sanctions

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  • Disability living allowance for children

    Level: Standard

    training course

    Disability Living Allowance (DLA) is the main benefit payable to help meet the additional costs which arise for families caring for a disabled child. It is under claimed and can be difficult to understand.

    This course looks in detail at the DLA rules as they apply to children under 16 and explains how to complete a DLA claim form to give the best chance of a successful outcome from the outset, reducing the stress of the claiming process.

    The course covers;

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  • Conditionality and sanctions

    Level: Standard

    training course

    This course will give an understanding of the current conditionality regime for claimant of JSA and ESA. Tougher sanctions rules and the work programme have transformed the conditionality regime for many claimants.

    This course covers:

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  • Housing benefit - the problem areas

    Level: Standard

    training course

    Housing benefit is there to help with rent and avoid eviction, including for the growing number of people in low-paid work. Yet over four billion pounds of housing benefit goes unclaimed by over one million households. With the roll out of universal credit not due to complete until 2022, housing benefit remains as important as ever.

    This one-day course looks in detail at a number of common areas of dispute that housing benefit claimants may face and how they can be resolved to ensure maximum entitlement is received.

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  • Mental health and benefits

    Level: Standard

    training course

    This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system. 

    The course covers: 

    • Common diagnoses, symptoms, medication and side-effects
    • Barriers to people getting the right entitlement
    • Personal independence payment in a mental health context
    • Medical tests for employment and support allowance and universal credit
    • Tactics for dealing with other benefit issues

     

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  • Personal independence payment

    Level: Standard

    training course

    This popular one-day course provides an introduction to personal independence payment (PIP).

    It covers:

    • Who is entitled to PIP
    • The disability test
    • Claiming PIP and getting paid
    • Stays in hospital or residential care
    • Transferring to PIP from disability living allowance

    It is suitable for advisers with a working knowledge of sickness and disability benefits, but assumes no previous knowledge of PIP. For others who do not work specifically in welfare rights but do want to support clients, see Personal Independence Payment – The Essentials.

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  • Right to reside and habitual residence

    Level: Standard

    training course

    This one-day standard level course looks at the operation of the right to reside and habitual residence tests in benefits and tax credits. The course covers how these tests are satisfied, and focuses on the residence rights of those who face the greatest difficulties: European nationals and their family members. 

    The course covers:

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  • Benefits for people subject to immigration control

    Level: Standard

    training course

    Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This one-day course offers an opportunity for advisers to gain knowledge and confidence by taking an in-depth look at the rules and how they apply to different scenarios.

    The course covers:

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