Child Poverty Action Group

Overpayments of benefit

Overpayments of benefit and tax credits

Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that will apply with the introduction of universal credit.

The course covers:

Personal independence payment – the essentials

Personal independence payment – the essentials

Personal independence payment – the essentials

Personal independence payment (PIP) is the disability benefit for people aged 16-65. This course equips you with the knowledge and confidence to help the people you work with make effective claims.

The course covers:

• What is PIP?
• Who can claim
• Helping a client who is thinking about claiming PIP
• Tips and guidance in completing the form
• Supporting clients through the assessment
• Getting the decision – what next

The course is aimed at those with no or limited knowledge of benefits.

PIP - caselaw and tactics

PIP - caselaw and tactics

PIP and attendance allowance - an introduction

PIP and attendance allowance - an introduction

PIP and attendance allowance – an introduction

This one-day course gives you an introduction to personal independence payment (PIP) and attendance allowance (AA), both vitally important benefits for people with disabilities. This introductory course is aimed at advisers with little or no experience of these benefits. It will give you an understanding of the main rules and help you deal with common problems.

The course covers:

• Who is entitled to PIP
• Who is entitled to AA
• How to claim