LA49

  • Benefits for students

    Level: Basic

    training course

    This course provides a basic knowledge of the social security benefits and tax credits available for students, primarily in higher education, but including those in further education. 

    By the end of the course you should: 

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  • ESA - the problem areas

    Level: Standard

    training course

    There are around 2.4 million people in the UK who are designated as sick by the social security system. This course examines some of the problems commonly experienced by the claimants of employment and support allowance (ESA). Its focus is to understand the legal and administrative roots of the problems and suggest practical solutions.

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    Dates:
  • Getting decisions changed

    Level: Standard

    training course

    This course is focused on equipping advisers to deal with the legal and practical issues that apply in getting initial decisions on benefits and tax credits changed. Covering basic rules and practical problems, it deals with challenges up to (but not beyond) getting an appeal lodged with the First-tier Tribunal. Aimed at advisers with a working knowledge of benefits and tax credits, it will also include an outline on making an initial challenge in other cases, such as council tax reduction and overpayment recovery in the tax credit and universal credit schemes.

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    Dates:
  • Dealing with destitution

    Level: Standard

    training course

    Advisers are often faced with clients who have been left destitute due to a problem with their benefits. This course will cover issues that frequently cause clients to be left without any income and focus on the practical steps advisers can take to get their clients benefits in payment as quickly as possible.

    The course covers:

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  • Bedroom tax

    Level: Standard

    training course
    The controversial ‘bedroom tax’ has seen thousands of the  lowest-income households lose some housing benefit and has been responsible for an alarming rise in rent arrears. This course looks at the benefit issues that the measure throws up one year on with particular reference to an update on the varied legal challenges that have emerged.

    It includes:

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  • Challenging PIP decisions

    Level: Standard

    training course

    This one-day course looks at how to challenge personal independence payment (PIP) decisions. There is an opportunity to discuss how the different PIP criteria affect appeal tactics, and think through how to go about getting the right outcome for clients. 

    The course covers:

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    Dates:
  • Personal independence payment - the essentials

    Level: Basic

    training course

    Personal independence payment (PIP) is the disability benefit for people aged 16-65. This course equips you with the knowledge and confidence to help the people you work with make effective claims and manage the process of transferring from disability living allowance (DLA).

    The course covers:

    • What is PIP?
    • Who can claim
    • Helping a client who is thinking about claiming PIP
    • Tips and guidance in completing the form
    • Supporting clients through the assessment
    • Getting the decision – what next

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  • Tax credits - key issues for advisers

    Level: Standard

    training course

    This one-day course rounds up all the outstanding issues you may encounter with tax credits, including in the transition to universal credit. Tax credits will be with us for some time yet, and continue to provide vital support to the majority of families with children and to low-income workers. The course is suitable for people wanting a refresher on the rules and an update on recent changes. 

    The course covers:

    • Claims and decisions
    • Overpayments
    • Reconsiderations and appeals
    • Stopping tax credits and moving on to universal credit

     

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  • Universal credit for tenants in social housing

    Level: Standard

    training course

    The introduction of universal credit (UC) represents a fundamental change to the system of 'legacy benefits' and tax credits it is replacing. This one day course examines the main changes, focussing on how tenants in social housing receive help with their housing costs through UC.

    It covers:

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  • Universal credit

    Level: Standard

    training course

    The introduction of universal credit (UC) represents a fundamental change to the system of 'legacy benefits' and tax credits it is replacing.

    This one day course covers:

    • the aims and principles of UC;
    • the roll out of UC in 'gateway' and 'full service' areas;
    • who can claim UC;
    • how it is calculated;
    • claims, payments and disputing decisions;
    • conditionality and sanctions

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