LA49

  • Benefits for non-benefit advisers


    training course

    This practical two-day course is aimed at non-benefits specialists working with people for whom benefits and tax credits are an issue. It provides a comprehensive introduction to the benefits and tax credits system and enables staff to complete basic income maximisation checks on behalf of clients, tenants and service users.

    After this course, you will:

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    Dates:
  • Overpayment of benefit

    Level: Standard

    training course

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that apply with the introduction of universal credit.

    The course covers:

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