Child Poverty Action Group

Dealing with destitution

Increasingly advisers are supporting clients who have been left destitute due to a problem with their benefits. This course covers the common causes and focuses on practical steps advisers can take to get benefits in payment and access other support.

The course covers:

Dealing with destitution

Scottish Welfare Fund - effective applications

Scottish Welfare Fund - effective applications

Scottish Welfare Fund – effective applications

This course provides both a practical introduction to the fund and an overview of the tactics which make for an effective application. It explains when and how to make applications for DWP short-term benefit advances – often a preliminary step before a Scottish Welfare Fund application.

The course covers:

Training for trainers

Training for trainers

Training for trainers

This two-day course aims to increase the skills and confidence of those new to training and to allow more experienced trainers to re-examine their style and methods.

The course covers:

• How adults learn
• How to design and plan a course
• Methods and techniques that make training interesting, varied and enjoyable
• Dealing with difficult situations
• How to run a training session

Training for trainers

Universal credit - full service

The roll out of universal credit (UC) full service is underway. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

This course draws on experience emerging from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances, and also have a chance to refresh your knowledge of UC entitlement and calculations.