Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Yet large amounts of housing benefit (HB) go unclaimed. With high levels of arrears in universal credit (UC), evictions seem set to be a continuing problem. This practical course is aimed at housing workers and advisers who need to maximise the uptake of housing benefit or the housing costs element of universal credit, and thereby minimise arrears and reduce the threat of eviction.
The course covers: