Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Arrears are a growing problem as more people move from housing benefit to universal credit. This practical course is aimed at housing workers and advisers who need to understand how to manage universal credit to minimise arrears and reduce the threat of eviction and how to maximise the take-up of housing benefit for the many tenants still eligible.
The course covers:
• Claims process, information and evidence for UC housing costs element and HB