This is essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the key resources and skills you need and takes you through the main benefits in detail. Learning is through a mix of elearning and face-to-face training.
When you complete the course you will be awarded a certificate and get a complimentary copy of CPAG’s Welfare Benefits and Tax Credits Handbook.
The course covers: