Benefits for non-benefit advisers

Level: Basic

This two-day course is aimed at professionals who work with low-income clients. It is for those who will not be advising on benefits themselves (eg, social workers, supported housing workers, support staff) but want to support clients to maximise their income and signpost at the right time for more advice.

It covers:

  • Benefits available to different client groups
  • Structure of the benefit and tax credit system
  • Basic benefit checks
  • How to claim and who to contact
  • Dealing with problems
  • Signposting for more help
"Great learning environment and materials."
“Excellent overview of benefits.”
“Wish I had accessed course years ago! Will really help daily aspects of work.”