Benefits overview (NEW)
This one-day introductory level course provides an overview of the benefits and tax credits system and examines how the system is changing as universal credit is introduced.
The course covers:
- the structure of the benefits system
- the benefits and tax credits currently available in different circumstances
- the transfer to universal credit
- where to claim benefits and tax credits
This course is intended to help you understand how the system is changing and who is affected by them. Welfare rights workers who need an in-depth working knowledge of universal credit and personal independence payment should attend the dedicated one-day courses.