Dealing with destitution

Level: Standard

Increasingly advisers are supporting clients who have been left destitute due to a problem with their benefits. This course covers the common causes and focuses on practical steps advisers can take to get benefits in payment and access other support.

The course covers:

  • Challenging sanctions and getting hardship payments
  • Dealing with delays and suspensions
  • Short-term benefit advances – who is eligible and how to get them
  • Accessing the Scottish Welfare Fund and other sources of help
  • Options for clients who have failed the employment and support allowance (ESA) work capability assessment

The course is suitable for advisers with a working knowledge of benefits wanting to update and consolidate skills and information.

"Excellent and useful course"
"Would recommend to others"