Housing benefit and rent arrears

Nearly two thousand households in the social rented sector were evicted for rent arrears in Scotland last year. Yet large amounts of housing benefit went unclaimed with 1.4 million households in the UK not getting the help they should.

This practical course is aimed at housing and support workers who need to maximise housing benefit and minimise rent arrears. It will help you spot potential problems and signpost on for further advice. You will also learn how universal credit helps with rent and prepare for dealing with those changes.

The course covers:

  • Claiming, evidence and backdating housing benefit
  • Non-dependants
  • Absences, delays moving in and two homes
  • Under-occupancy
  • Overpayments

No previous knowledge of housing benefit is assumed. For more experienced advisers, some of the same areas are covered in more detail in Housing benefit problem areas.