National Occupational Standards

National Occupational Standards (NOS) have been developed for the Legal Advice sector following consultation with those working in the sector. They outline the knowledge and skills needed to deliver advice.

NOS are divided into units. There are units which describe the standards of performance expected of advisers, regardless of any specialist area of law they may be working in (LA Units 1-30). There are also units which describe the knowledge required when working in a particular area, such as welfare rights, or with a particular client group, such as students (LA units 31-62). You can find all NOS, including the legal advice NOS at www.ukstandards.co.uk

Our courses cover the skills and knowledge required to demonstrate meeting the NOS, and we have mapped our courses against the NOS. Under each course we have indicated the most relevant unit which the course relates to. Below we include a key to the units we refer to in this programme.

Detailed descriptions of all units are provided on the Skills for Justice website. We have provided a direct link to the detailed description of each of the units listed below.

NOS Unit

Unit description

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LA1

Establish communication with clients

Download LA1

LA2

Support clients to make use of the service

Download LA2
LA3

Develop and manage communication with clients

Download LA3
LA10

Provide and receive referrals on behalf of clients

Download LA10
LA24

Influence changes to legislation, policy or practice

Download LA24
LA36

 The Provision of Advice to Young People on their Rights under the Law

Download LA36
LA37

First Line Mental Health Legal Advice

Download LA37
LA41

First Line Money and Debt Legal Advice

Download LA41
LA42

Money and Debt Legal Advice and Casework

Download LA42
LA45

First Line Employment Legal Advice

Download LA45
LA49

First Line Welfare Rights Legal Advice

Download LA49
LA50

Welfare Rights Legal Advice and Casework

Download LA50
LA51

First Line Health and Community Care Legal Advice

Download LA51
LA53

First Line Legal Advice for Students

Download LA53
LA54

Legal Advice and casework for Students

Download LA54
LA57

First Line Immigration Legal Advice

Download LA57
LA58

Immigration Legal Advice and Casework

Download LA58