National Occupational Standards
National Occupational Standards (NOS) have been developed for the Legal Advice sector following consultation with those working in the sector. They outline the knowledge and skills needed to deliver advice.
NOS are divided into units. There are units which describe the standards of performance expected of advisers, regardless of any specialist area of law they may be working in (LA Units 1-30). There are also units which describe the knowledge required when working in a particular area, such as welfare rights, or with a particular client group, such as students (LA units 31-62). You can find all NOS, including the legal advice NOS at www.ukstandards.co.uk
Our courses cover the skills and knowledge required to demonstrate meeting the NOS, and we have mapped our courses against the NOS. Under each course we have indicated the most relevant unit which the course relates to. Below we include a key to the units we refer to in this programme.
Detailed descriptions of all units are provided on the Skills for Justice website. We have provided a direct link to the detailed description of each of the units listed below.
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Establish communication with clients
Support clients to make use of the service
Develop and manage communication with clients
Provide and receive referrals on behalf of clients
Influence changes to legislation, policy or practice
The Provision of Advice to Young People on their Rights under the Law
First Line Mental Health Legal Advice
First Line Money and Debt Legal Advice
Money and Debt Legal Advice and Casework
First Line Employment Legal Advice
First Line Welfare Rights Legal Advice
Welfare Rights Legal Advice and Casework
First Line Health and Community Care Legal Advice
First Line Legal Advice for Students
Legal Advice and casework for Students
First Line Immigration Legal Advice
Immigration Legal Advice and Casework