Seminar - Universal credit: “Making work(ers) pay?”


Manchester – Thursday 12 July
London – Friday 20 July
Time: 12:00 - 16:30

Over the course of 2018, the roll out of the “full service” of universal credit has gathered pace and has extended to more and more postcode areas. This means that people who work are increasingly caught up in the new system.

Various aspects of the universal credit system mean that for many, far from making work pay, universal credit is actually making work more difficult. This seminar will focus on these practical and legal issues which concern the link between universal credit and work.

Topics covered will include:

  • Child care costs - complicated by reporting requirements and payment in arrears.
  • Rigid assessment periods and the problems for those whose salary pay day shifts such that in some assessment periods they receive two salaries and in others none.
  • Problems with the “real time information” feed from HMRC.
  • Self-employed earnings – minimum income floor.
  • The “in work” conditionality pilots.

Relevant training materials and lunch will be provided and the seminar will carry 3 continuing professional development (CPD) hours.


Fran Shone (Manchester seminar) has worked at Usdaw for ten years and is currently working in industrial and policy research for the union. Other interests include social housing with experience at board level on two housing associations. Fran has also spent time as an elected councillor on Manchester City Council.

Tom Foster (Manchester seminar) is a senior researcher in Usdaw’s Research and Economics department. In his ten years at Usdaw he has worked in a number of roles offering support and advice to the Union’s full time officials and volunteer reps on employment and equality rights in the workplace.

Tom Royston (London seminar) is a barrister with Garden Court Chambers. He appears regularly in the High Court and Upper Tribunal (Administrative Appeals Chamber). Before coming to the Bar, Tom worked in a Citizens Advice Bureaux and Law Centre, where he specialised in employment, discrimination and social security law.

Dan Norris is a welfare rights worker at CPAG. He has delivered welfare rights advice, representation and training for 15 years with a number of organisations including St Mungo’s Broadway, SHP and Thamesreach.

Martin Williams is a welfare rights worker at CPAG. He is widely experienced in representing claimants at both levels within the tribunal system having worked in the appeals team at Lasa. He is an author of CPAG’s Housing Benefit and Council Tax Benefit: the legislation.


The Manchester seminar venue is Garden Court North Chambers, 3rd Floor, Blackfriars House, Parsonage, Manchester, M3 2JA

The London seminar venue is Herbert Smith Freehills, Exchange House, Primrose Street, London, EC2A 2EG

Booking a place

Please complete booking form here

Booking prices start from £105.45 for voluntary organisations and £145.35 for statutory and lawyers.

The seminar will carry 3 continuing professional development (CPD) hours.