Trainers

Barbara Donegan is a welfare rights worker at CPAG in Scotland and an author of the Welfare Benefits and Tax Credits Handbook.

Alison Gillies is a welfare rights worker at CPAG in Scotland. She is author of CPAG’s Children’s Handbook Scotland. She has worked in welfare rights since 1985.

Jen Gracie is Policy and Parliamentary Officer with CPAG in Scotland, drawing on our Early Warning System and social security expertise to identify policy issues and inform policy makers and politicians.

Will Hadwen works as part of a team answering questions on disability and carers benefits via the Scope community forum. As a freelancer, Will also works on the CPAG in Scotland advice line and on CPAG’s Welfare Benefits and Tax Credits Handbook.

Paula John is a qualified social worker and mental health officer who has worked in social work for 29 years, the last 19 of which have been in a variety of mental health settings. She currently works for the Mental Welfare Commission for Scotland.

David Kelly is a welfare rights officer in a community-based housing association. He previously worked as a welfare rights worker with CPAG and in a local authority.

Henri Krishna is a welfare rights worker with CPAG in Scotland’s Advising Black and Minority Ethnic Communities project. He is an author of the Welfare Benefits and Tax Credits Handbook and has worked in the advice and support sector in various capacities for over 20 years.

Alison Lord is a welfare rights worker at CPAG in Scotland, working on the advisers’ advice line. She has been working in the advice sector since 1996, specialising in benefits for people with disabilities.

Campbell McCrea has 25 years’ experience in welfare rights advice, representation and training, working in local government, for Citizens Advice including as Lead Officer for Welfare Benefit Advice in Northumberland and for Momentum Scotland, specialising in head injuries and neurological conditions.

Kirsty McKechnie is a welfare rights worker with CPAG in Scotland’s Early Warning System, gathering and analysing evidence of the impacts of welfare reform on children and their families.

Simon Osborne is a welfare rights worker at CPAG. He is content consultant and an author of the Welfare Benefits and Tax Credits Handbook, editor of and contributor to the Welfare Rights Bulletin, author of Winning Your Benefit Appeal and contributor to Legal Action magazine.

Judith Paterson is head of advice and rights at CPAG in Scotland. She is an author of the Welfare Benefits and Tax Credits Handbook.

Ed Pybus is a welfare rights worker with CPAG in Scotland and was previously an adviser with Citizens Advice Bureaux.

Jon Shaw is a welfare rights worker at CPAG in Scotland, and an author of the Welfare Benefits and Tax Credits Handbook. He has worked in welfare rights since 2007.

 Jane Smith has worked in welfare rights for over 20 years, in Derbyshire, the west of Scotland and currently for Angus Council. She has extensive experience of training, campaigning and appeals.

Jim Thompson has been a welfare rights worker for 25 years and has wide experience of claims, appeals and training. He is currently a housing association welfare rights officer.

Angela Toal is a welfare rights worker with CPAG in Scotland, working on the Benefits for Students project, and is author of CPAG’s Benefits for Students in Scotland Handbook. She was previously advice team manager at The Action Group in Edinburgh.

Rebecca Walker has worked in welfare rights since 1993 including for various citizens advice bureaux, Terrence Higgins Trust, Refugee Outreach and Advice Partnership and Lasa. She is currently a freelance trainer and writer on welfare rights in addition to working as an adviser for Maternity Action. For many years she has been an author of the Benefits for Migrants Handbook, the Welfare Benefits and Tax Credits Handbook and the Disability Rights Handbook.

Mark Willis has worked in welfare rights since 1991 and is currently a welfare rights worker with CPAG in Scotland’s tax credits/early years project. He is an author of the Welfare Benefits and Tax Credits Handbook.