Universal credit

Level: Standard

The introduction of universal credit from October 2013 will fundamentally change the current system of benefits and tax credits. This one-day course examines how the new benefit will work and the likely effect on claimants.

Topics covered include:

  • the aims of universal credit;
  • when and how it will be introduced;
  • which benefits it will replace and which will remain;
  • who will be able to claim it;
  • how it will be calculated;
  • claims, payments and appeals;
  • conditionality and sanctions.

We use practical exercises and case studies to highlight the main features of universal credit, and there will be time for discussion of issues and concerns.

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