Universal credit - the essentials

Level: Basic

The introduction of universal credit (UC) represents a fundamental change to the system of 'legacy benefits' and tax credits it is replacing.

This one day introductory course provides an overview of UC, covering:

• the aims and principles of UC;
• the roll-out of UC in 'gateway' and 'full service' areas;
• who can claim UC;
• how it is calculated and paid;
• conditionality and sanctions

The course is designed for anyone working with low income families who needs to know the basics of UC to help clients maximise their income. This could include advice workers, social workers and tenant support workers. It is suitable for those with limited knowledge of the benefit system.