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‘Security
for those who cannot’: Labour’s neglected welfare principle
The Government’s
welfare reforms have been based on the principle of ‘work for those
who can, security for those who cannot’. While benefits policy and
delivery have focused heavily on the first half of this equation,
the security side has been neglected. Saul
Becker
argues that New Labour will need to address what this means in practice
and pay far more attention to providing real security for those
who cannot work if more people are to be lifted out of poverty.
Welfare,
work and independence
‘Security’
The evidence on ‘security’
‘The work you want, the help you need’
Cash versus care: help available from personal social
services
Overlaps between social security and social
services
Assessment and conclusions
Welfare,
work and independence
New Labour has committed itself to modernising the welfare state
and to attacking the so-called problem of ‘benefit dependency’.
During its first and second terms, Labour has gradually and determinedly
redefined the relationship between benefits (‘welfare’) and work,
not least through its New Deals and ‘welfare to work’ programmes,
but also by ‘making work pay’ through the introduction of an array
of tax credits and tax changes, adjustments in national insurance,
and the introduction of a national minimum wage.
The
principles for this reform agenda were set out in Labour’s Green
Paper, New Ambitions for Our Country.[footnote
1] This established the duties of government and individuals
what Labour defines as a ‘new welfare contract’. Essentially,
the duty of government is to make work pay and provide people with
the assistance they need to find jobs; the duty of individuals is
to seek training or work and to take up the opportunity to be independent
where they are able to do so. Labour regards the best route out
of ‘dependency’, poverty and social exclusion as being through paid
employment, and where necessary this will be supported by in-work
benefits, tax credits and other incentives or inducements to make
work pay and to make people take up the work that is available to
them.
But what of
those people who cannot work, either because of old age, illness,
disability, mental disorder, frailty, caring/family responsibilities
or for other reasons? There is a well-established association between
many of these circumstances and worklessness which is itself
strongly associated with low income and hardship. Many people in
these groups face particular barriers to accessing the labour market
and keeping paid employment.
How
should these individuals and groups be treated by the state? Traditionally,
the British social security system has not been overly generous
in the amount of money it provides through benefit payments, not
least because of a belief, inherited from Poor Law days, that generous
benefits will undermine paid work and low-paid work in particular.
Today, the level of income support paid to unemployed adults is
still just 20 per cent of average earnings and this is down
from 30 per cent in 1983.[footnote
2] Labour’s mantra, ‘work for those who can, security
for those who cannot’ suggests, however, a rejection of this principle
of ‘less eligibility’. The implication is that those who cannot
work should be provided with ‘security’.
‘Security’
Security is very much about the condition of being secure,
having freedom from worry and uncertainty, and of being protected
from danger, anxiety or apprehension. It is associated with a feeling
of confidence, certainty and safety (Oxford English Dictionary,
1973). Labour confirms that ‘those people for whom work is not an
option are entitled to an income which allows for a decent life'.
Labour identifies a responsibility of government to ‘support those
unable to work so that they can lead a life of dignity and security'.[footnote
3] It also confirms that 'those people for whom work
is not an option are entitled to an income which allows for a
decent life'.[footnote 4 ]
Here we have insights into what ‘security’ might comprise, especially
how it can be applied in practice. Security is closely linked with
‘a decent life’ and with ‘a life of dignity’. When linked together
in policy discourse, security and dignity are concerned with valuing
people unconditionally for what they are, and providing them with
a standard of living which gives them protection, safety and certainty
in their living arrangements and quality of life. We need to note
in these phrases not just what is said but also what is not. Labour
seems to be saying that there is some absolute standard that
could be defined as ‘a decent life’, ‘a life of dignity and security’
and ‘a fulfilling life with dignity’, and that this outcome should
be available unconditionally to all those who cannot work.
Labour confirms that ‘those people for
whom work is not an option are entitled to an income which allows
for a decent life'
In practice,
however, Labour has never revealed or articulated what that standard
of security and dignity might be. It has no specific performance
indicators or measures to operationalise ‘security’ for those who
cannot work. And, because there are no specific indicators or targets,
there is no official research being conducted within the Department
for Work and Pensions’ (DWP) to assess whether or not this ‘security’
has been achieved.
Despite the
lack of an official ‘security’ standard, it is still possible to
assess whether or not those who cannot work are living a life of
dignity and security. To do this we need to turn to ‘proxy’ indicators
of ‘security’, or more accurately, indicators of a lack of
security and dignity.
The
evidence on ‘security’
There is an abundance of evidence on the circumstances, lifestyles
and well-being afforded to people who cannot work and who rely on
social security benefits for some or most of their income. Various
sources are available, including pressure groups, academics, poor
people and the Government itself.
In
reviewing the scientific data published during the last five years,
including work on Budget standards, Households Below Average
Income, the national Poverty and Social Exclusion Survey, as
well as evidence from poor people themselves, there is no doubt
that serious questions must be asked about the adequacy of benefit
levels, particularly income support, to meet even a low cost but
acceptable standard of living. While some progress is being made
in tackling broad features of social exclusion in Britain, the situation
with regard to income poverty for individuals and families is much
less clear, with large sections of society living on very low incomes
(and all that is associated with this). The number of people living
in households with less than 60 per cent of the median income (one
of the preferred thresholds of income poverty used by both the European
Union and UK government) was 12.9 million people (23 per centof
the population) in 2000/01.[footnote
5]
Living
standards are particularly low for many non-working families, who
are are four times more likely to experience severe hardship than
those who are working.[footnote
6] Substantial numbers of non-working lone parents and
couples report difficulties affording even the most basic food and
clothing items. Few make use of basic financial services, such as
bank accounts, and more than half have accumulated debts. Forty
per cent of non-working families are in severe hardship and overall,
more than eight in ten children in all non-working households are
living in hardship. Greater hardship has been independently associated
with ill-health and disability, caring responsibilities and having
larger families.[footnote 7]
The
evidence from official and academic sources, and from hearing the
voices of poor people themselves [footnote
8] shows that relatively moderate increases in disposable
income can lift people out of hardship and move them closer to a
position of financial and personal security, dignity and independence.
Moving people into work offers a key route out of hardship, and
this is enhanced if people also then receive in-work benefits or
tax credits which lift their disposable income even higher. The
case for increasing disposable income applies as much to those who
cannot work as it does to those in work receiving in-work benefits
or tax credits.
In considering
‘security for those who cannot’ we must not ignore the role of the
discretionary social fund in providing a ‘safety net’ to millions
on low incomes with additional expenses which are difficult to meet
from regular income. There is an abundance of literature on the
discretionary social fund which, since its introduction in 1988,
has been the cause of considerable controversy, not least because
of its discretionary, cash-limited and loan-based nature, but also
because of the overwhelming evidence that it actually contributes
to poverty and hardship for many people on low income, rather than
alleviating it. Applicants to the fund experience uncertainty (as
to whether or not an application will be successful), their waiting
for a decision and the terms of any repayments add to their anxiety
and apprehension, and many who do get a payment (a loan) have their
disposable income reduced below levels which are already insufficient
to provide a low cost but acceptable standard of living. These outcomes
are the very antipathy of ‘security’. Despite its own calls (when
in opposition) for the discretionary scheme to be abolished, Labour
seems less inclined to do this now that it is in government.
‘The
work you want, the help you need’
While ‘work for those who can, security for those who cannot’ remains
the defining principle for welfare reform, along with the introduction
of Jobcentre Plus came a new phrase to guide delivery: ‘the work
you want, the help you need’. In future, ‘security for those who
cannot’ will be supplemented by ‘the help you need’. Jobcentre Plus
personal advisers will be the first port of call, and could, for
example, direct those unable to work to other sources of help, assistance
and support, such as social services departments and health professionals.
Jobcentre Plus personal advisers, and those working for the new
Pensions Service, will have a clear ‘help-orientated’ focus to their
work. This is an important development, in that it recognises that
many people who cannot work have multiple needs, and while an adequate
income is central to this, so too might be the need for health and
social care support, particularly for those who have illness, disability
or caring responsibilities.
Cash
versus care: help available from personal social services
For many vulnerable people who cannot work, their needs are as much
for services and support as they are for cash. Labour has recognised
that ‘services, especially education, health and housing, are at
least as important as cash benefits in promoting independence and
security; tackling poverty and widening opportunity’.[footnote
9]
For
many vulnerable people who cannot work, their needs are as much
for services and support as they are for cash
Local
authority social services departments exist to keep vulnerable adults,
children and families safe, and to promote their independence through
the provision, primarily, of care-related services. At any one time
up to 1.5 million people rely on help from statutory social services.
Social services play an imporant role in countering the disadvantage
and discrimination that many people face. Their main users are also
the most costly (in expenditure terms) clients of social security
(elderly people, sick/disabled people and families) and many of
these come to the attention of social services because of poverty-related
circumstances or difficulties in living or maintaining their independence.[footnote
10] Today, there are significant overlaps in functions
between cash and care, with social services taking on important
income maintenance roles, and social security becoming increasingly
concerned with ‘the whole person’, not just benefits.
However, unlike
social security, social services have a far more developed programme
of research, inspection and evaluation focusing on the quality and
adequacy of their services. There is no parallel focus within the
DWP on the adequacy of cash payments to provide security for those
who cannot work.
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Overlaps between social security and
social services |
- Both
organisations are concerned to provide ‘security’ and promote
opportunity, independence, social inclusion (integration)
and dignity for vulnerable adults, children and families.
Social security does this primarily by helping people into
work and by providing cash benefits; social services does
this by providing care-related services or by arranging
for others to provide services. To a large extent ‘cash’
and ‘care’ are two sides of the ‘security for those who
cannot work’ coin.
- There
is a strong overlap in the client base of both organisations,
with many users of cash and care being elderly people, disabled
people and families who cannot work. Almost all social services
clients will be in receipt of benefits, particularly means-tested
ones. Many come to social services because of poverty-related
problems which have impaired their independence. A common
and shared experience of most users of social services,
and ‘those who cannot work’, will be low income, poverty
and social exclusion.
- Because
of the overlap in both client base and functions, changes
in the cash system have a knock-on effect on the care system.
So, for example, with the introduction of the social fund
in 1988, there was an immediate, documented, impact on the
work of social services. Many aspects of social security
policy and delivery frustrate, rather than facilitate, social
services responsibilities.
- Social
services departments have cash-giving and income maintenance
functions; they can make ‘direct payments’ to some carers
and disabled people; they provide limited payments to families
with children in need; means-tests are commonly applied
to elderly, disabled and vulnerable adults seeking home
care or residential care, using regulations based on income
support systems; charging for social care takes place; welfare
rights workers are employed to maximise the benefits of
clients and to help departments maximise their revenue through
charges and other means.
- Many
social security benefits have a care-related component.
Benefits have also been paid for care-related services such
as those provided in sheltered accommodation, and social
security payments have paid for residential care for elderly
people living in private homes. From 1993, social services
took responsibility (and the budget) from the Department
of Social Security to finance the care of adults in residential
settings. Other payments (such as social fund community
care grants, invalid care allowance/carer’s allowance) are
provided to groups of people (disabled people, carers and
so on) whose ‘care’ comes under the auspices of social services
departments.
- The
social security system has a ‘care’ or welfare-related function,
to promote well-being. Personal advisers are now the cornerstone
of the benefits/work delivery system, providing an individualised
service based on individual need. An individualised ‘whole
person’ service has been a key feature of social services,
and especially social work, for over thirty years.
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Assessment
and conclusions
While publicly proclaiming ‘work for those who can, security for
those who cannot’, there is little evidence that Labour in its first
term actually considered what ‘security’ might mean in practice.
Labour has no ‘standard’ or measure from which to judge whether
the current benefit system actually provides security to those who
cannot work, nor has it commissioned research explicitly designed
to find out. One must hope that this will become more of a priority
in Labour’s second term. The evidence available, from many different
sources, is unrefutable. To provide ‘a decent life’ and ‘a life
of dignity and security’ for those who cannot work, people will
need higher disposable income; this will help lift many out of the
poverty and hardship that millions experience while living on benefit.
For a government concerned to base policy on ‘what works’, there
is little doubt that increasing disposable incomes will work in
promoting security and independence.
However, Labour
seems more concerned that providing ‘adequate’ benefit levels and
a replacement to the social fund ‘safety net’, may militate against
its other principal aim of using the benefit system to promote personal
and economic independence through paid work. Labour has a deep-rooted
belief that paying ‘adequate’ (never mind ‘generous’) levels of
benefits to those who cannot work, and a rights-based and grants-dominated
safety net, will reinforce ‘dependency’ and act as a magnet to attract
people into making claims, undermining Labour’s other guiding principle,
‘work for those who can’. This is why Labour has been so reluctant
to engage publicly in a discussion about higher benefit levels and
the redistributive function of social security, or the reform of
the social fund. However, under cover of tax and benefit complexity,
and tough talk, Labour has made some improvements to benefit levels
which have benefited some groups, particularly children. The 2002
Budget finally made visible Labour’s intention to use increased
taxation to improve some (universal) public services, notably the
NHS, but not those services taken up disproportionately by the most
disadvantaged, including social security and social care.
To some extent,
Labour’s difficulties of engaging with what ‘real’ security might
involve for those who cannot work are tied up with its confusion
between those who ‘cannot’ work (because of illness, disability,
caring responsibilities and so on), and its belief that everyone,
in theory, can and should work. There is a sense that
Labour equates those who cannot work with another group of workless
people those who won’t work. To pay out benefits which
provide real security and dignity to a group of people who have
‘refused’ to engage in their side of the new welfare contract would
be anathema to Labour. This group’s reluctance or refusal to work
their failure to engage in reciprocity would in principle
cancel out the Government’s duty to support them. It is the ‘won’t
work’ group that pose the most challenges for Labour and which continues
to confuse Labour’s thinking about ‘security’.
Labour has no alternative but to grasp
the nettle of minimum income standards
If
Labour truly wants those who cannot work to have an income which
allows for ‘a decent life’ and ‘a life of dignity and security’
then it has no alternative but to grasp the nettle of minimum income
standards and define a minimum income standard at a level considered
‘sufficient to cover essential needs with regard to respect for
human dignity’.[footnote 11]
Labour will
also have to engage in a number of other hard debates. It will need
to reconsider the relationship between social insurance, private
insurance and means-tested benefits and how each of these relate
to issues of short and long-term financial ‘security’; it will need
to recognise that paid employment is not a viable option for everybody;
and it will need to engage in a meaningful debate as to the nature
and value of ‘work’. Labour’s equating of work as being synonymous
with paid employment, and its implicit denigration of other
forms of unpaid work in the home and community (such as family care-giving,
bringing up children, volunteering, and so on), serve to undervalue
those people engaged in unpaid work and to downgrade their contribution
to both society and the economy.
It is also important
that Labour remembers that ‘security’ for those who cannot work
is not just a function of social security alone (and adequate levels
of benefits in particular), but that security and dignity are best
guaranteed through a combination of money and services. Adequate
levels of disposable income and reliable, good quality care and
support services, are the necessary foundations for real security
for ‘those who cannot work’, to promote their well-being, independence,
dignity and freedom from poverty and exclusion. In the future, Labour
will need to think more about how cash and care policy can become
more ‘joined-up’, and how money and services can be delivered in
a seamless manner, to promote security for those both in and
out of work.
Saul Becker
is Professor of Social Policy and Social Care at Loughborough University
This article
is an edited version of a chapter which will appear in J Millar
(ed) Understanding Social Security: issues for policy and practice,
The Policy Press, 2003
Footnotes
1.
Department of Social Security, New Ambitions for Our Country:
a new contract for welfare, The Stationery Office, 1998 [back
to text]
2. M Rahman, G Palmer and P Kenway, Monitoring
Poverty and Social Exclusion 2001, York Publishing Services,
2001 [back to text]
3. See note 1 (my emphasis)
[back to text]
4. See note 1 (my emphasis)
[back to text]
5. Department of Work and Pensions, Households
Below Average Income 1994/95 to 2000/01, Corporate Document
Services, 2002 [back to text]
6. S Vegeris and S McKay, Low and Moderate
Income Families in Britain: changes in living standards, DWP
Research Report 164, Coporate Document Services, 2002 [back
to text]
7. A Marsh, S McKay, A Smith and A Stephenson,
Low-Income Families in Britain: work, welfare and social security
in 1999, DSS Research Report 138, Coporate Document Services,
2001 [back to text]
8. P Beresford, D Green, R Lister and K Woodward,
Poverty First Hand: poor people speak for themselves, CPAG
1999 [back to text]
9. See note 1 [back
to text]
10. S Becker, Responding to Poverty: the
politics of cash and care, Longman, 1997 [back
to text]
11. J Veit-Wilson, Setting Adequacy Standards:
how governments define minimum incomes, The Policy Press, 1998
[back to text]
Poverty 112,
Summer 2002
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