The local welfare assistance scheme for the London Borough of Croydon is called Croydon Discretionary SupportThere are two types of payment:

  • Support for people in times of crisis
  • Support for people to resettle or remain in the community
How to apply

Claims can be made by phone, in writing or face to face. Where necessary, a visiting service is available.

Appeals and complaints procedure

This is outlined in the Guide to the Croydon Discretionary Support scheme and the internal staff guide to the scheme that was provided to CPAG in 2014, which you can download via the link on the right hand side of this page.