The local welfare assistance scheme for Derby has been combined with the Discretionary Housing Payments and Council Tax Hardship payments schemes into the Single Discretionary Award Scheme. For more information see the Derby City Council website,

The Local Assistance Element helps people on certain benefits in an emergency or crisis. The scheme can help people who need food, utility top ups, and in certain situations, it can help with goods for the home.

How to apply

While the website states that you must apply online, it offers alternatives, including internet access points, support and assistance at the Council House, reasonable adjustments for disabled people and, if you are only able to apply by phone, an adviser to complete the online form for you.