The local welfare assistance scheme for Luton is called the Crisis Support Scheme. It can provide two forms of payment:

  • Crisis Awards - immediate help for qualifying residents with an emergency posing an immediate and substantial risk to their health and safety
  • Community Care Awards - help for qualifying vulnerable people in setting up or maintaining a home in the community

For more information see the Luton Borough Council website and the scheme policy document and the description of the Crisis Support Scheme,1which you can download from the link on the right hand side of this page.

How to apply 

You can apply by phone. The phone number and opening hours are on the website. 

  • 1. provided to CPAG in 2014