Job opportunity

24 July 2018

Welfare Rights Worker (Scotland)

28 hours per week

£31,761 - 35,104 (pro rata)

CPAG in Scotland is looking for an experienced welfare rights adviser to join the team in Glasgow delivering benefits and tax credits advice, information and training to staff working in frontline services across Scotland.

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CPAG response to the Scottish Govenment consultation on Best Start Grants

July 2018

CPAG in Scotland submitted a response to the Scottish Government's consultation on Best Start Grants. The response is available here.

CPAG response on passported benefits

July 2018


CPAG in Scotland submitted a response to the Social Security Committee of the Scottish Parliament's call for evidence on passported benefits. Our submission can be found here.

It’s time to start listening: what the Department for Work and Pensions needs to learn about universal credit

In the Commons last week, Work and Pensions ministers responded to concerns about universal credit by offering to look at individual constituency cases MPs were raising, where things might not be going quite right. They gave the impression that anything not working was an anomaly – and that they’d listen and fix these cases. What we’re seeing through our Early Warning System, however, is that cases where things go wrong don’t tend to be anomalies – they're the tip of the iceberg.

Top universal credit issues revealed

10 July 2018

The most common universal credit problems we're seeing include administrative errors, problems with housing costs and difficulties making a claim. Our analysis of cases sent to our early warning system shows that these, and other problems, are arising again and again and need a systemic solution.

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Welfare Rights Conference 2018

10 July 2018

Manchester – Thursday 13 September

London – Friday 28 September

Time: 09:15 - 16:00

Despite a growing avalanche of evidence that universal credit (UC) is causing hardship and pushing thousands of children and their families further into poverty, the roll out of UC continues.

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Fair comment?

Issue 264 (June 2018)

Simon Osborne describes recent caselaw setting out concern at some official responses in appeals to the First-tier Tribunal.

Overpayments and tax credits: what now?

Issue 264 (June 2018)

Since tax credits were introduced in 2003, the system has struggled to cope with the problem of overpayments. As we enter the final phase before tax credits are replaced by universal credit (UC), pressures are building up again. Mark Willis explains.

Job vacancy: Welfare Rights Adviser (Ask CPAG)

9 July 2018

We are looking for a talented and experienced Welfare Rights Adviser to help develop our online welfare rights resources for advisers. Read more.

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