“We are concerned by the recommendations and believe new sanctions that will cut benefit entitlement could worsen child poverty.
“Sanctions bureaucracy is already complex, mysterious and misunderstood. Claimants are forever worried they will say the wrong thing and be punished, when all they really want is someone they can talk to and trust who will build up their confidence and help them get the right training and support.
“It was wrong to ask an economist to carry out this review. An expert in how you motivate people was needed who would understand you cannot simply impose autonomy from above.
“The voluntary sector has shown that personalised support works, but the Government’s welfare reforms are about to kill the goose that laid the golden egg. Gone will be the positive framework of trust, where a personal adviser was a confidant, supporter and friend. Greater discretion without rights for claimants over the work-related activity they can access will leave the personal adviser calling all the shots. Promised childcare services are inadequate or unavailable and there are too few flexible employers to allow access to decent work.