| Personal Finance Handbook
2nd edition
 |
This
is a straightforward introduction to the types of financial
products and services that are widely available bank
accounts, savings, loans, pensions, insurance and so on. The
information is factual, non-biased and non-brand specific.
The Handbook clearly explains:
- why
financial planning is important, and how to go about it
- when
you might need a particular product or service, and the
types of provider
- what
costs might be involved, the small print, and how to protect
yourself from fraud or mis-selling
- your
rights and responsibilities as a consumer
- where
to get further advice and help, and how to complain if necessary.
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This edition is completely revised and updated since the first (2005) edition. It has new and expanded information on child trust funds, online banking, pension scheme changes, pre-payment cards and mobile phone payments, the expanding range of services from credit unions, new Shariah-compliant products, and Christmas saving schemes. It also covers forthcoming changes to tax, National Insurance and student grants. See a full list of changes in the second edition [36KB Word document].
The Personal
Finance Handbook is for you if you are:
- advising
people on low to moderate incomes who may be having difficulty
accessing everyday financial products that could help them
for example, a bank account to receive direct payments
- participating
in financial literacy projects, or providing education or training
in financial literacy.
This guide is
geared to the needs of general advisers and trainers. It is not
for registered financial advisers; neither is it primarily aimed
at the consumer (although many individuals will find it useful).
The Personal
Finance Handbook is published with SAFE (Services Against
Financial Exclusion) at Toynbee Hall. Author Jonquil Lowe is a former head of the Money Group at Consumers’ Association and the author of numerous Which? Consumer Guides.
'This book is an invaluable aid to the debt adviser … (its) use by frontline workers in welfare benefit offices, housing associations and community groups will help them to encourage and promote financial education and capability ... This in turn will help to reduce the growing problem of unmanageable debt that we are seeing here in the capital and throughout the country.' Money Advice Caseworker, CAPITALISE
‘This 'how to' book is easy to read, understand and use, and is on our recommended reading list for financial literacy courses.’ LONDON METROPOLITAN UNIVERSITY
‘A
very comprehensive introduction to personal finance, written in
straightforward and easy to understand language. It is essential
reading for those working in the areas of financial literacy and
financial exclusion, and others who wish to improve financial capability’
THE ADVISER
‘As
more and more advisers find themselves asked to provide “generic
financial advice” to clients, the handbook will provide an
ideal and authoritative resource’ ADVICEUK (MONEY
ADVICE UPDATE)
October
2007 978 1 906076 01 6 £15.00

Welfare Benefits & Tax Credits Handbook
2008/09
10th edition
The new
Handbook gives you comprehensive coverage of all welfare benefits
and tax credits. This fully revised and updated edition includes advance information on the new employment and support allowance (ESA), due to be introduced in October 2008. It also has the latest information on benefit and tax credit overpayments, the right to reside test and the new local housing allowance for housing benefit.
There is full
coverage of: income support; JSA and work tests; housing benefit;
the social fund; incapacity benefit and the personal capability
assessment; pensions; benefits for maternity, paternity, adoption,
disability, children, retirement etc. Also: administration; contributions
and earnings; rules for special groups, including 16/17 year olds,
students and people from abroad; backdating; overpayments; fraud;
challenging decisions, including appeals.
Accessible and
authoritative, the annual Handbook is fully
indexed and cross-referenced to law, regulations and official guidance,
and also to court and commissioners' decisions. Information is fully
cross-referenced between the social security and tax systems.
Bimonthly updates to the Handbook are published in the Welfare Rights Bulletin.
April 2008
978 1 906076 12 2 £36.00
(£8.50 post free for individual benefit claimants direct
from CPAG)
Download the Contents, Foreword and benefit rates from the 2008/09 Handbook
CPAG Comprehensive and Rights
members each receive one copy automatically before publication.

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So easy to follow...a godsend. Many of us would be lost
without (it) A CLAIMANT
I have
never been informed before on how to apply for benefits in such
a simple, constructive way A CLAIMANT
Excellent
THE MIRROR
The
most complete guides to social security benefits SUNDAY
TIMES
The
best advice to give lawyers new to welfare rights work is to start
with the CPAG benefit handbooks. They set the standard by which
work in this field is judged THE PUBLIC LAW PROJECT
It
remains without question the best value in publishing ... The reference
manual of choice for professional advisers. Even tribunal chairmen
can be seen referring to it in preference to the more technical
manuals they are supplied with
All legal aid firms must have
this book SOLICITORS JOURNAL
If
you do nothing else, buy these books COMMUNITY CARE
CPAG's Welfare Benefits & Tax Credits
Law Online
New online subscription accessed via
the internet. Contents include:
- the full text of the Welfare
Benefits and Tax Credits Handbook, updated on a rolling
basis throughout the year, with links from the text to social
security legislation, commissioners’ decisions etc.
- all significant social security
legislation, updated and consolidated throughout the year
- over 2,400 commissioners' decisions,
reported and unreported, many with CPAG commentary
- a new section on employment and support allowance (not included in the print version) with articles and updates
- relevant social security court
cases, taken from CPAG’s Welfare Rights Bulletin
Annual subscriptions can start any
time
Read more about CPAG's online services
Annual subscription rates to CPAG’s
Welfare Benefits and Tax Credits Law Online
- If you have 1-9 users – price
per concurrent user £48 + VAT (total £56.40)
- 10% discount if you have 10-24
users – price per concurrent user £43.20 + VAT (total
£50.76)
- 20% discount if you have 25-49
users – price per concurrent user £38.40 + VAT (total
£45.12)
CPAG Rights
Online and Comprehensive
Online members automatically receive an annual subscription
to this service
Sign
up here for a free one-week trial of CPAG’s Welfare
Benefits and Tax Credits Law Online.

CPAG's Welfare Benefits & Tax Credits
Online (basic version)
New online
subscription accessed via the internet. Contains the full text of
the Welfare Benefits and Tax Credits Handbook,
updated on a rolling basis throughout the year (but without any
links to legislation or commissioners’ decisions).
Annual subscriptions can start any
time. Read more about CPAG's online services
Annual subscription
rates to CPAG’s Welfare Benefits and Tax Credits Online
(basic version):
- If you have
1-9 users – price per user £36 + VAT (total £42.30)
- 10% discount
if you have 10-24 users – price per user £32.40 +
VAT (total £38.07)
- 20% discount
if you have 25-49 users – price per user £28.80 +
VAT (total £33.84)
Benefit claimants
may order a single user subscription only for personal use at £8.50
+ VAT (total £9.99). Please write in with payment to CPAG
(online services), 94 White Lion Street, London N1 9PF.
Sign
up here for a free one-week trial of CPAG’s Welfare
Benefits and Tax Credits Law Online.
Child Support Handbook 2008/2009
16th edition
The new
Child Support Handbook is fully updated to give clear,
practical guidance to the child support scheme as it applies in
2008/2009.
The Child
Support Handbook covers: the Child Support Agency; interviews
and decision making by the BA/Jobcentre Plus; applications; information
seeking powers; revisions, supersessions and appeals; maintenance
collection and enforcement; the old scheme formula and departures
from the formula.
There are practical
examples, and tactical hints and arguments for use when supporting
good cause, review or appeal. Fully indexed and cross-referenced
to legislation and case law, and to CPAGs Welfare Benefits
and Tax Credits
Handbook.
The Child Support Handbook is the standard guide for
claimants and other parents affected, solicitors, welfare rights
advisers, CABx, social workers, women's groups and children's charities.
Autumn
2008 978 1 906076 14 6 £25.00
(or £6.50, post free, for individual benefit claimants
direct from CPAG)
The 15th edition
(2007/08) is still available at £24.00
The
best thing
is to get a copy of the Child Support Handbook
details of entitlements are clear, accurate and fully explained
BELLA
It
is hard to beat the CPAG guide ... it is outstanding value for money.
It is clearly written and easy to find your way around ... invaluable
for advisers NEW LAW JOURNAL
Each
edition is always better
(it) leaves everything I have seen
in its wake FAMILY LAW
The
definitive guide THE ADVISER
CPAG's Child Support Law Online
New online subscription accessed via
the internet. Contents include:
- the full text of the Child
Support Handbook, updated annually in line with the print
version, with links from the text to child support legislation,
regulations etc.
- all child support legislation,
updated throughout the year
- over 2,400 commissioners' decisions,
reported and unreported, many with commentary
- relevant social security court
cases, taken from CPAG’s Welfare Rights Bulletin
Annual subscriptions can start any
time. Read more about CPAG's online services
Annual subscription rates to CPAG’s
Child Support Law Online (with regs and caselaw)
- If you have 1-9 users – price
per concurrent user £29 + VAT (total
£34.08)
- 10% discount if you have 10-24
users – price per concurrent user £26.10 + VAT (total
£30.67)
- 20% discount if you have 25-49
users – price per concurrent user £23.20 + VAT (total
£27.26)
Sign
up here for a free one-week trial of CPAG’s Welfare
Benefits and Tax Credits Law Online.

Benefits and Tax Credit Rates Poster
2008/09
The latest annual edition of this colourful
wallchart gives you easy access to this years benefit and
tax credit rates.
April 2008 Published by CPAG/Citizens
Advice £5.00
Download a pdf
version of the
2008/09 Benefits and Tax Credits Rates Poster (168 KB).

Student
Support and Benefits Handbook: England, Wales and Northern Ireland
2008/09
6th edition
 |
CPAG
and the National Union of Students have joined forces to provide
this definitive, annual guide to financial support for students.
Written
for student claimants and their advisers, this is a comprehensive
guide to:
- student
support for further and higher education (with separate
chapters explaining the divergent schemes in England, Wales
and Northern Ireland);
- how
student income is treated for social security benefit, health
benefit and tax credit purposes;
- entitlement
to means-tested benefits and support for both full and part-time
students;
- claiming
tax credits while studying;
- financial
support when taking time out from studying;
- welfare
benefits and tax credits relevant to students;
- council
tax;
- tax
matters that affect students.
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Like all CPAG
handbooks, this is fully indexed and cross-referenced to law and
regulations. It also contains useful summary tables and step-by-step
guides to assist with calculating benefit entitlement in the light
of student income.
This handbook is supplied automatically to students’ unions
that are affiliated to NUS.
October
2008 978 1 906076 18 4 £12.50
The 5th edition
(2007/08) is still available at £12.00
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'The definitive
practical guide to student support and benefits - contains all the
essential information in a user-friendly format.' LIVERPOOL
STUDENTS' UNION
‘An
excellent guide to the complex world of student funding that no
one who advises students should be without’ ADVICE
AND COUNSELLING SERVICE, QUEEN MARY UNIVERSITY OF LONDON
Benefits for Students in Scotland Handbook
2008/09
6th edition
 |
This annual
handbook explains how Scottish student grants and loans are
treated under the benefit and tax credit system. This is the
only book to draw together all the information concerning
Scotland in one comprehensive guide for advisers. The contents
include:
- benefit
and tax credit rights for full-time and part-time students;
- how
Scottish grants and loans affect benefit;
- how
much income support and housing benefit is paid in term
time and vacations;
- studying
and claiming jobseeker's allowance, or benefits for ill-health
and disability;
- benefits
and tax credits for students with children;
- lone
parents' rights to benefits and tax credits.
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The Handbook,
which is cross-referenced to the law, contains step-by-step guides
to benefit entitlement and a quick guide to grants and loans for
further and higher education students in Scotland. It is a time-saving
and valuable reference source for advice workers, money advisers,
bursary officers, student services officers and student unions.
October
2008 978 1 906076 19 1 £12.50
The 5th edition
(2007/08) is still available at £12.00
Before placing
an order, please note: A free copy of each edition of this book
is distributed on publication to further and higher education institutions,
NUS-affiliated students’ unions and citizens advice bureaux
in Scotland, funded by the Scottish Government, but please use the
website order form to order additional copies. The
current edition is available free online via this website.

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"An indispensable resource for those trying to make some
sense of the jigsaw of mismatched pieces that is student funding
and benefits" NUS SCOTLAND
"A marvellous
tool for all student advisers" UNIVERSITY OF STRATHCLYDE
STUDENTS' ASSOCIATION
Welfare
Rights Bulletin
 |
The
Bulletin is essential reading for welfare rights advisers,
lawyers and anyone needing to keep up-to-date with social
security issues. One of its unique roles is to provide a cross-referenced
bi-monthly update to the Welfare Benefits and
Tax Credits
Handbook.
Contents
in 2008/09 will include the fullest coverage of:
- updates
on overpayment recovery;
- reform
of the claims process;
- right
to reside issues;
- employment
and support allowance and the work capability assessment;
- the
local housing allowance for housing benefit;
- the
latest on tax credits including overpayments;
- commissioners’
decisions;
- CPAG
test cases and issues for appeal tribunal representatives.
|
The Welfare
Rights Bulletin is the best value in the field, and compulsory
reading for any adviser needing the very latest benefits and tax
credits information.
£30.00
for a full year's subscription (six issues)
ISSN 0263 2098
Sent to CPAG
Rights/Rights Online
and Comprehensive/Comprehensive
Online members as well as Bulletin subscribers.

‘Inevitably
there are innumerable changes to the myriad of benefits throughout
the year. Advisers are easily able to keep up… by subscribing to
the modestly priced Welfare Rights Bulletin’ SOLICITORS
JOURNAL
NEW
Children’s Handbook Scotland
A benefits guide for children living away from their parents 2008/09
1st edition
This new CPAG handbook for advisers is a comprehensive guide to benefits and tax credits where children are living apart from their parents, including children in foster or kinship care situations, or being looked after by the local authority, or at residential school or in residential care.
Summer 2008 978 1 906076 17 7 £12.00

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Debt Advice Handbook
8th edition
The Debt
Advice Handbook contains all the essential information needed
by advisers dealing with debt problems in England and Wales and
explains the key stages and issues in money advice.
As well as summarising
the whole debt advice process, it helps advisers choose the most
effective strategies and deal with unacceptable collection practices.
This 8th edition
is revised and updated to cover changes to legislation, case law
and court procedures since the previous edition.The
text is fully indexed and cross-referenced to other relevant publications
and also to caselaw, the Consumer Credit Act and other legislation,
and the Civil Procedure Rules.
For money advisers,
welfare rights workers, social workers, solicitors, housing officers,
consumer advisers, banks, building societies and other financial
advisers.
Autumn 2008
978 1 906076 21 4 £20.00
The 7th edition
(2006) is still available at £18.00

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Aimed
principally at counsellors ... but people in debt may also find
it a useful self help guide THE TIMES
As
an indebted individual I found the handbook specific, detailed,
calming and invaluable A READER
An
essential reference for all who work in debt advice’
CHIEF EXECUTIVE, CITIZENS ADVICE
Arguably
the most lucid and probably the most definitive on the subject
CREDIT MANAGEMENT
Quite
simply, if you give debt advice, you must have this book
THE ADVISER
This
book has been needed for a long time
add it to your library
NEW LAW JOURNAL
This
book continues to provide welcome support for advisers and consumers.
CPAG are to be congratulated on meeting this need
MONEY ADVICE ASSOCIATION
Please
note: Ceri Smith was accidentally omitted from the list
of authors on the title page of the 7th edition.
Fuel Rights Handbook
14th edition
The Fuel
Rights Handbook is well established as the standard practical
guide to the rights of gas and electricity consumers. It is essential
for any adviser helping clients cope with fuel bills, debt and related
problems with fuel supply.
This 14th edition
is fully updated since the previous (2005) edition, with updated
case law and extensive new sections on dealing with the settlement
of disputed fuel bills, with particular reference to the position
of vulnerable households.
Cross-referenced
to law and regulations, the Fuel Rights Handbook is relied
upon by all CABx and by lawyers, consumer advisers, social workers
and advice agencies.
February/March
2008 (delayed from Autumn 2007) 978 1
906076 05 4 £17.00

‘So
clear and comprehensive that it is difficult to conceive how advice
could authoritatively be given on the rights of electricity and
gas consumers without its help… If you work in this field
and have not already got it, you need it’ NEW
LAW JOURNAL
Having
trouble with fuel bills? Or advising other people with fuel bill
problems? Get hold of the Fuel Rights Handbook
SUNDAY MIRROR
The
presence of the Fuel Rights Handbook on an adviser's bookshelf
is imperative I can honestly use no other word. You will
not be able to say that you are properly resourced without this
indispensable publication from the CPAG stable ... buy this book
ROOF
There
has never been a greater need for a definitive guide to fuel rights.
It will be no surprise to avid CPAG fans that this is it ... well
established as the standard practical guide ... CPAG what
would we do without you? THE ADVISER
Paying for Care Handbook
A guide to services,
charges and welfare benefits for adults in need of care in the community
or in residential or nursing care homes
6th edition
The Paying
for Care Handbook is the only comprehensive, fully referenced
guide to social security and social services law and practice for
adults needing care. It covers England, Wales and Scotland.
There is comprehensive
coverage of: services, welfare benefits and other financial help
for adults, and their carers, needing care at home or in supported
housing; how charges are means-tested, administered and enforced;
the duties of social services and health authorities; challenging
decisions, enforcing rights and common problems.
Fully indexed
and cross-referenced to law, guidance, court and commissioners
decisions, there is in addition the full text of key legislation
setting out the powers and duties of social services authorities.
There are practical examples of calculations, and tactical hints
and arguments to help with maximising income and minimising liability
helping both care users and the responsible authorities to
achieve effective financial planning.
The Paying
for Care Handbook provides clear, practical guidance for adults
in need of care and support, their carers and relatives, and professionals
giving advice or administering the different schemes of services,
charges and benefits. This includes welfare rights advisers, social
workers, solicitors, information providers, and community care and
financial assessors.
Late 2008
978 1 906076 20 7 £19.50
The 5th edition
(2005) is still available at £18.50

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An
excellent and invaluable reference tool for those advising or assisting
care users and their relatives THE ADVISER
‘This
is true VFM (value for money) as it is packed with useful information
in an easy to use format easily accessible by practitioners and
public alike’ SOLICITORS JOURNAL
The
Local Government Association recognises this publication as a valuable
resource for social services staff and their clients in helping
them understand how the social security system relates to the provision
of services under community care legislation LOCAL
GOVERNMENT ASSOCIATION
A unique...
publication including in depth material on services, benefits and
charges
of immense value to social services, advisers, individuals
and voluntary organisations alike AGE CONCERN ENGLAND
This publication
is supported by Age Concern England and the Local Government Association
Migration
and Social Security Handbook
4th edition
 |
The essential reference guide for advisers whose clients
include:
- European Union nationals;
- Asylum seekers and refugees;
- Families with members of different immigration status;
- Migrants from outside the European Union;
- British
residents going abroad.
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The Migration
and Social Security Handbook gives practical, comprehensive
guidance on social security entitlement for anyone who has come
to or is leaving the UK, and it also covers asylum support. It is unique in bridging the gap between
benefits and immigration advice.
This Handbook
provides:
- a guide
to all social security benefits and tax credits how the benefit and immigration
rules affect entitlement
- clear guidance
on immigration law, designed for welfare rights and other advisers
- a guide
to EC law as it affects social security and migration
- practical
examples and arguments that advisers can use.
This edition
is completely revised since the previous (2000) edition to cover all significant social security changes affecting people from
abroad, including the right to reside test. There is detailed information on the rights of EU nationals including Accession State nationals. It also includes information on the rights of those who have worked in the UK to transport benefits between
the UK and other EU states.
This Handbook
also includes practical information on dealing with the Department
for Work and Pensions and the Home Office, and on the links between
them. It is fully indexed and cross-referenced to UK and European
social security and immigration legislation, as well as case law.
April 2007
(delayed from 2006) 978 1 901698 77 0 £21.00

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'Of invaluable
use for immigration and welfare benefit advisers… as well
as legal practitioners in need of a quick, no-nonsense reference
guide to solve practical problems.' IMMIGRATION, ASYLUM
& NATIONALITY LAW
'The real
achievement of the book is the way in which immigration and benefits
advice have been interwoven throughout' JOINT COUNCIL FOR
THE WELFARE OF IMMIGRANTS
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