CPAG in Scotland Tax Credits Project: Factsheet 3

Tax Credits Annual Review

Background
Initial awards
Finalising tax credit awards
How changes in income affect an award
Sending in the annual declaration
While the award is being finalised
The final award notice
If you disagree with the decision
Further information and advice

Background

Tax credit awards are given for tax years. The tax year runs from 6 April in one calendar year to 5 April in the next.

The amount you receive during the year is an estimate of your likely entitlement. Awards are only finalised after the end of the tax year. This leaflet looks at how awards are finalised and how claims are renewed.

Initial awards

When you make a tax credit claim, the Tax Credit Office makes an award if you are eligible. The award is usually based initially on the income of the previous tax year and the current circumstances as set out in the claim form. If you are eligible but your income in the previous tax year was too high for you to qualify for payments, the Tax Credit Office makes a ‘nil award’.

The amount received during the tax year is an initial award of how much you are likely to be entitled to. It does not represent the final entitlement. When the final entitlement is calculated, it is possible for there to be an underpayment or an overpayment. This may happen because income in the year of the award was higher or lower than in the previous year, or because your circumstances changed during the period of the award.

It is important not to wait till the end of the tax year to tell the Tax Credit Office of a change to personal or household circumstances but to notify the change immediately. If you wait more than one month, in some cases, there may be a financial penalty as well as an overpayment or, in other cases, it may not be possible to backdate any increased entitlement beyond three months. It is also important to report income changes. There is more information below about how income changes affect tax credit awards.

Finalising tax credit awards

The process of finalising awards begins soon after the end of the tax year. In May or June, the Tax Credit Office sends out annual review packs. If you are on a moderate or low income, and entitled to more than just the family element of child tax credit, you will receive two forms:

Tax Credits Annual Review (TC603R)
Tax Credits Annual Declaration (TC603D)

If you are receiving only the family element of child tax credit or have a nil award you may receive only an annual review form (TC603R).

When to expect more than one set of forms

If you have claimed as part of a couple and as an individual in the same tax year, you may receive two or more sets of annual review and declaration forms. If this happens, you must reply to each set of forms, even if both ask for the same information.

Example
Jen is a lone parent. She has an award of child tax credit. On 10 November 2007, her boyfriend, Luka, moves in with her. Jen and Luka make a joint claim to tax credits on 8 December 2007 and it is backdated to 10 November.

Jen will have two sets of annual review forms at the end of the tax year. One will be for the period 6 April 2007 to 9 November 2007 as a single claimant. The other will be for the period 10 November 2007 to 5 April 2008 as part of a joint claim. Luka need only complete the relevant parts of the set of forms for the joint claim.

The annual review form

The annual review form sets out your circumstances for the tax year just ended. If the claim is a joint one, information for you and your partner is included. The form includes details such as:

  • Date of birth
  • Residence in the UK
  • Whether you work and how many hours
  • Children’s dates of birth, and details of any young people still in full-time, non-advanced education
  • Details of any disabilities
  • Details of any eligible childcare costs
  • If you only receive the family element of child tax credit – income details for the previous year and an income band for expected current year income

The form shows the latest information known to the Tax Credit Office. You need to check that these details are correct but also that any changes of circumstances during the period of the award have been taken into account.

Whenever you report a change of circumstances, the Tax Credit Office sends out a new award notice, form TC602. It is best to check through any award notices as well as the annual review form to make sure all changes have been notified and acted on. The notes that go with the annual review form (TC603RD) give details about which circumstances are relevant to the award.

You are asked to confirm the details or agree to notify any necessary changes to the Tax Credit Office. There is a box to tick on the annual declaration form to show that this has been done.

The annual declaration form

The annual declaration form asks you to supply details of your income for the tax year just ended and confirm that the details on the annual review form are correct.

The income figures are grouped under the following headings:

  • Taxable social security benefits
  • Earnings from all jobs as an employee
  • Company car and fuel, taxable vouchers and payments in kind from all jobs
  • Income from self-employment
  • Other income

The notes that go with the annual review form explain what income counts and where to find a record of taxable income. You should calculate your income figures and put the totals in the appropriate boxes on the form. Figures in each group are rounded down to the nearest pound.

If you have more than one set of forms because you have claimed as a single person and as part of a couple during the same tax year, you still need to give details of the full year’s income in each set of forms even though each award covers just part of the year.

Example
As in the example above, Jen and Luka get together as a couple on 10 November 2007. On their annual declaration forms in summer 2008 they are asked for details of income from 6 April 2007 to 5 April 2008. During the whole of that year Jen worked part time and earned £5,000 before tax and national insurance. Luka was also working for the whole year and earned £12,000. In the form for the award period 6 April 2006 to 9 November 2007 when Jen was a lone parent, she fills in her income as £5,000. In the form for the award period 10 November 2007 to 5 April 2008, Jen also gives her income as £5,000 and Luka gives his income as £12,000.

You can supply estimates for income if the final figures are not available, but final figures must be supplied by 31 January of the following year at the latest. This might be the case if you are self-employed and there has been a delay in preparing accounts.

The annual declaration then asks you to confirm that your personal circumstances for the tax year just ended are correctly shown on the annual review form. If the details are incorrect, you should contact the Tax Credit Office with the correct information right away.

The final part of the form is a declaration to be signed by you and your partner, if you are claiming jointly. Signing and returning the form enables the tax credit award for the tax year just ended to be finalised. It also acts as a claim for tax credits for the current tax year.

Households receiving only the family element of child tax credit

If you are receiving only the family element of child tax credit the rules are slightly different. You are asked to check that details shown for last year’s claim are correct. You also have to check that income for the current year is within the range shown on the annual review form. Any changes should be notified to the Tax Credit Office.

If there are no changes to notify, you are deemed to have confirmed that all the details on the form are correct. The award will be renewed on this basis. It is always worth checking the form and notes carefully to see if it is necessary to return the form to the Tax Credit Office.

How changes in income affect an award

The annual declaration asks for details of income for the tax year just passed. For example, for an award made in 2007/08, you must give income details for the tax year 2007/08 in the annual review that takes place in the summer of 2008.

The Tax Credit Office, in the initial decision at the beginning of the year, usually bases the award on income in the previous tax year (the exception to this is where you are on income support or income-based jobseekers allowance, when your income is treated as nil). For example, for an award made in 2008/09, the initial award is based on income in 2007/08. Following the annual review, the final award may either continue to be based on income in the previous tax year or switch to income in the year of the award. The rules say that you use the previous year’s income as the basis for a tax credit award unless:

  • income in the year of the award is lower, in which case it switches to income in the year of the award, or
  • income in the year of the award exceeds the previous year’s income by more than £25,000, in which case income in the year of the award minus £25,000 is used
Example – award for 2007/08
In July 2008, Isla is completing an annual declaration about her award from April 2007 to April 2008. In the previous year, from April 2006 to April 2007, Isla’s income was £8,000 from earnings. This is the figure the Tax Credit Office used when it first made the award. In the year of the award, April 2007 to April 2008, Isla’s earnings are £23,000. This is the figure she puts in the annual declaration. The Tax Credit Office finalises her award using income of £8,000. Although Isla’s income has increased by £15,000, this is below the £25,000 threshold and therefore her final entitlement is based on the previous year’s income.

Sending in the annual declaration

The annual declaration form must be returned to the Tax Credit Office by the date shown on the form, which is usually 31st July. As an alternative to posting the form, you can phone in the information to the Tax Credit Office.

The annual declaration finalises the claim for the last year. It also acts as a renewal claim for the following year. If the form is not returned by 31st July, tax credit payments stop. You should receive a notice informing you that your claim is being terminated. If you return the annual declaration within 30 days of this notice, your claim should be restored. Otherwise;

  • your current year claim lapses
  • a new claim for tax credits will be needed. This can only be backdated for three months, so there will be a gap in entitlement
  • payments received from 6 April until 31st July (or longer if payments do not stop at once) may need to be repaid
  • an initial penalty of up to £300 may be charged, followed by daily penalties of up to £60 per day. However, so far, penalties in this situation have been rare.

If you have not returned the annual declaration within 30 days of the notice informing you that your claim is being terminated, you can still send it in up to 31 January of the following year but you must show you have ‘good cause’ for the delay. If the Tax Credit Office accepts that you have good cause for the delay, the renewal claim is backdated to 6 April. The law does not define what might amount to good cause. Guidance suggests that having a serious, unexpected illness or close relative dying would count, but other reasons should also be considered.

Even with good cause, you are expected to act as soon as possible to sort the tax credit position out. You may also be expected to make arrangements to submit the form on time if there is a foreseeable difficulty. For example, if you know in advance that you will be in hospital at the time when the form should be completed, you might be expected to make arrangements to submit the form on time. When returning a form late, it is best to give a full explanation for the delay.

Example
Usha is a lone parent. She was sent her annual declaration form in May 2008. By the end of July 2008 she has not returned it. The Tax Credit Office stops her award. They ask her to repay all the tax credits paid to her since April 2008. In October 2008, she completes the annual declaration and returns it. She explains that she suffers from severe anxiety and depression, has been unable to work or deal with her affairs and has had nobody to help her. The Tax Credit Office accepts this as good cause for the delay and reinstates the award back to April 2008.

If you do not get the form in before 31 January, the claim cannot be backdated for more than three months no matter how good the reason for the delay.

Example
Liam has a learning disability. He works part time and claims working tax credit. He cannot read forms and does not return his annual declaration. After 31 July 2008, his award stops. Later, he is asked to repay the working tax credit paid to him since April 2008. By the time he gets advice, it is February 2009. It is past the final deadline and too late to have his renewal claim backdated to April 2008 even though there were good reasons for the delay. Instead, he completes a new claim form and asks for it to be backdated for the maximum three months. He also asks the Tax Credit Office to consider writing off the overpayment from April on hardship grounds.

While the award is being finalised

After 6 April but before the award is finalised, you continue to receive provisional payments of tax credits based on the assumption that your income has increased in line with average earnings. During this period you should tell the tax credit office without delay of any other changes in income or circumstances.

If you notify the Tax Credit Office during the course of the tax year that your income has increased, your award may be reassessed based on your new income, but taking into account the £25,000 ‘disregard’. From the start of the next tax year (6 April) provisional payment will be made based on the new figure without the £25,000 ‘disregard’.

Example
Beth earns £6000 in 2006/07. Initially in 2007/08 her tax credit award is based on this figure. In September 2007 Beth gets a new job and expects to earn £32,000. She tells the Tax Credit Office and they reassess her award based on an income of £7000 (£32,000 minus £25,000). From 6 April 2008, she gets paid provisional payments based on income of £32,000.

If there is an overpayment outstanding from the year before, amounts continue to be deducted from the provisional award from April while the award is being finalised. For example, if you were overpaid in 2006/07, deductions are made from the award in 2007/08 and continue to be made from April 2008.

The final award notice

Once the annual declaration has been returned, the Tax Credit Office finalises your award for the previous year. It aims to do this within 30 days of receiving the information by sending out a final award notice. This notice sets out your final entitlement for the previous year. If you have been underpaid or overpaid, this will be shown on the notice. Underpayments are normally paid to you as a lump sum. Overpayments are normally deducted from a continuing award. There is official guidance in leaflet COP26 about when and how the Tax Credit Office can recover an overpayment. It explains when you can ask for it to be written off.

If you were not sent an annual declaration to complete (if your award is no more than the family element of child tax credit), the final notice is set out in the annual review form. Only if the figures are incorrect, and you were required to report a change to the Tax Credit Office, will a separate final award notice be sent out. The Tax Credit Office also sends out an award notice for the current year.

If you disagree with the decision

You can appeal against the decision on the final award within 30 days from the date given on the decision letter, although late appeals (up to one year after the end of the 30 day period) may be accepted in special circumstances.

If you just have the family element of child tax credit you may not get a separate final decision notice. In this situation the annual review notice should state what the final decision will be and the date on which it will be made, usually 31 July. The deadline for appealing is 30 days after this date.

If the dispute is about the recovery of an overpayment, there is no right of appeal about this. Instead you can ask the Tax Credit Office to use its discretion not to recover the overpayment and complain if you are not happy with the result. For more information see official guidance, COP26, and CPAG’s advice sheet Tax credits – overpayments.


Further information and advice

CPAG in Scotland Tax Credits Project summary webpages

Child Poverty Action Group in Scotland
0141 552 0552 advice line for advisers on benefits and tax credits,
Monday, Tuesday, Wednesday and Thursday 10am to 12pm

Email: advice@cpagscotland.org.uk
email advice for advisers on benefits and tax credits

Website: www.cpag.org.uk
for more tax credit leaflets from CPAG in Scotland

Welfare Benefits and Tax Credits HandbookCPAG publishes the Welfare Benefits and Tax Credits Handbook, a comprehensive guide to benefits and tax credits for claimants and advisers.

CPAG in Scotland’s advice line is only for advisers. If you are having problems with your own tax credit or benefit claim and are in need of advice you should contact your citizens advice bureau or other local welfare rights service.

HM Revenue and Customs
Tax Credit Helpline 0845 300 3900
(textphone 0845 300 3909)

© Child Poverty Action Group, April 2008
CPAG in Scotland’s Tax Credit Project is funded by the Scottish Government.


This fact sheet was last updated April 2008

 

 

 


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