CPAG courses in Scotland
March 2010 – March 2011

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Benefit administration

• Complaints and compensation Half-day
• Getting the benefit – timing it right
• Overpayments of DWP benefits

Challenging decisions and preparing for appeals

• Appeals to the Upper Tribunal
• Representing at the First-tier Tribunal
• Tribunal rules half-day
• Using evidence New
• Using legislation and caselaw

Children and young people

• Benefits for disabled children and their families £25 half-day
• Benefits for kinship carers
• Benefits for young people
• Benefits for young people leaving care half-day
• Looked-after children – benefits for carers and families

Housing

• Housing benefit overpayments
• Housing benefit and rent arrears
• Housing benefit problem areas
• Housing benefit and rent arrears
• Help with mortgage and other payments

Introductory courses

• Introduction to welfare rights
• Benefits for ill or disabled people

Life events

• Benefit support on bereavement
• Birth: benefits, tax credits and other help half-day

Pension credit

• Pension credit

People from abroad

• Benefits for people from abroad

People with disabilities and their carers

• AA/DLA – challenging decisions
• AA/DLA – effective claiming
• Benefits for carers
• Benefits for disabled children and their families £25 half-day
• DLA – caselaw and tactics half-day
• DLA for children
• Mental health and benefits

Students

• Benefits for disabled students half-day
• Introduction to benefits for student advisers
• Introduction to funding and benefits for students NEW IN-HOUSE
• Students and benefits – an update half-day
• Students and benefits – eligibility
• Students and benefits – the basics IN-HOUSE
• Students and benefits – treatment of income

Tax credits

• Tax credits – calculating awards
• Tax credits – caselaw and tactics half-day
• Tax credits – appeals, overpayments and complaints
• Tax credits – overpayments and challenging decisions DISTANCE LEARNING
• Tax credits – the essentials £25 half-day

The social fund

• Taking on the social fund in-house

Training skills

• Training for trainers

Unable to work

• Employment and support allowance
• Incapacity for work/limited capability for work appeals half-day
• The work capability assessment half-day

Update courses for experienced advisers

• Benefits and tax credits law update

'Welfare to work'

• In-work benefits for disabled people
• In-work benefits for lone parents
• Welfare reform half day new