Training, events and room hire – CPAG in Scotland

We run a full programme of training in Glasgow and a number of courses in Edinburgh and Inverness. We also offer in-house courses to organisations throughout Scotland.

Level of course
It is important that you choose the right level of course. We grade them at four levels.

Basic: For frontline workers who do not work specifically in welfare rights but want to know about benefit issues relevant to their clients to give basic advice or refer on.

Introductory: For people new to benefit advice work or who have little or no experience of the subject covered by the course.

Standard: For people with a working knowledge of the benefit system or the subject covered by the course. These are suitable for people wanting a refresher or to update skills or information.

Experienced: For more experienced benefit advisers, who are confident about covering issues in more and sometimes complex detail.

Scottish National Standards (SNS)
Many of our courses cover skills and knowledge required to meet Scottish National Standards for Information and Advice Providers. These are indicated according to the relevant standards category. For example, ‘SNS 4.2’ in the course description indicates that this course deals with some or all of the requirements of Money and Welfare Benefit Related Advice Competence 4.2 (housing benefit and council tax benefit) For details of the standards, see CPAG in Scotland's Scottish National Standards page.

Course materials and access
We can provide course packs in large print or Braille. Training venues are all wheelchair accessible. Please indicate on your booking form if you have any other needs or call us to discuss them.

In-house training – at your workplace
We can provide most of our courses in-house at your premises or a venue to suit you, to meet the training needs of your organisation. Providing a course in-house can be more cost-effective, saving on time, travel and accommodation. We provide the expert tutor and all the training materials. To make an enquiry contact Lorraine Murphy on 0141 552 or email: lmurphy@cpagscotland.org.uk.

Funding for training courses
Launched by Skills Development Scotland (SDS) and supported by the European Social Fund, the Flexible Training Opportunities fund gives Scottish businesses with up to 150 employees the opportunity to apply for up to £5,000 towards employee training costs. Funding is available for up to 10 employees per business. SDS will refund up to 50% for each employee training session up to a maximum of £500 for each employee. Download the application form here and for further information contact SDS on 0800 783 6000.

For further information contact:

Pauline Chalmers
CPAG in Scotland
Unit 9, Ladywell
94 Duke Street
Glasgow
G4 0UW

Tel: 0141 552 3303
Fax: 0141 552 4404
pchalmers@cpagscotland.org.uk