Training courses in Scotland A-Z

  • Introduction to welfare rights

    This is essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the key resources and skills you need and takes you through the main benefits in detail.

    A complimentary copy of CPAG’s Welfare Benefits and Tax Credits Handbook and a certificate is awarded to those completing all five days of the course.

    The course covers:

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  • Kinship care, looked-after children and the benefits system

    This course looks at benefit issues where there is social work involvement with a child and their family. It covers kinship care and children looked after by the local authority away from home or away from birth parents eg, in a residential unit or with foster carers.

    It provides an opportunity to consider local authorities’ responsibilities in relation to kinship care assistance and participants will also have a chance to look at what universal credit means for kinship carers and for local authorities.

    The course covers:

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  • Maximising benefits for rent

    Level: Standard

    Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Arrears are a growing problem as more people move from housing benefit to universal credit. This practical course is aimed at housing workers and advisers who need to understand how to manage universal credit to minimise arrears and reduce the threat of eviction and how to maximise the take-up of housing benefit for the many tenants still eligible.

     The course covers:

     • Claims process, information and evidence for UC housing costs element and HB

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  • Mental health and benefits

    Level: Standard

    This popular course is jointly led by Paula John, a mental health officer and social worker with extensive experience in mental health, and Alison Gillies, welfare rights worker with CPAG in Scotland. It provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

    The course covers:

    • Common diagnoses, symptoms, medication and side-effects

    • Barriers to people getting the right entitlement

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  • Mental health and benefits

    Level: Standard

    This popular course is jointly led by Paula John, a mental health officer and social worker with extensive experience in mental health, and Alison Gillies, welfare rights worker with CPAG in Scotland. It provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

    The course covers:

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  • Overpayments of benefit and tax credits

    Level: Standard

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that will apply with the introduction of universal credit.

    The course covers:

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  • Personal independence payment – the essentials

    Level: Basic

    Personal independence payment (PIP) is the disability benefit for people aged 16-65. This course equips you with the knowledge and confidence to help the people you work with make effective claims.

    The course covers:

    • What is PIP?
    • Who can claim
    • Helping a client who is thinking about claiming PIP
    • Tips and guidance in completing the form
    • Supporting clients through the assessment
    • Getting the decision – what next

    The course is aimed at those with no or limited knowledge of benefits.

     

     

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  • PIP - caselaw update

    This half-day course includes a round up of the latest personal independence payment (PIP) caselaw. Practical examples give advisers the chance to discuss the latest caselaw developments and consider the impact on tactics for PIP appeals. Participants will have the opportunity to share their own experiences and ideas.

    The course covers:

    • A round-up of recent Upper Tribunal decisions

    • A discussion of the potential relevance of caselaw relating to other benefits

    • How caselaw and the PIP entitlement criteria affect tactics at appeal hearings

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