Search CPAG in Scotland's training courses and events

  • Child poverty and welfare reform

    Level: Basic
    Area: Scotland

    Many more children in Scotland are forecast to be living in poverty by 2020. This half-day course looks at why this is and which families are likely to be worst affected. Participants will be encouraged to consider the steps they can take in their own roles to prepare for and mitigate the predicted increase in child poverty and make a practical difference to families.

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  • Childcare support for working families

    Level: Basic
    Area: Scotland

    This half-day course is for people working in childcare and early years, who want to maximise incomes for working families and help them to avoid common benefit problems. It concentrates on who can get help with the costs of childcare through the social security system, and how this interacts with other sources of support, including the new tax-free childcare scheme. No previous knowledge of benefits is required.

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  • Dealing with destitution

    Level: Standard
    Area: Scotland

    Increasingly advisers are supporting clients who have been left destitute due to a problem with their benefits. This course covers the common causes and focuses on practical steps advisers can take to get benefits (including universal credit) in payment and access other support.

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  • DLA for children

    Level: Standard
    Area: Scotland

    Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and hard to understand. This course looks at the DLA rules as they apply to children and considers how to fill in the form to avoid pitfalls and get the best outcome from the outset.

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  • ESA and the work capability assessment - an introduction

    Area: Scotland

    This essential one-day course gives you an introduction to the work capability assessment that applies to employment and support allowance (ESA) and universal credit (UC). Assuming little or no experience of these benefits, the course gives you an understanding of the main rules for people whose health or disability limits their ability to work. It also helps you to deal with common problems.

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  • ESA appeals

    Level: Standard
    Area: Scotland

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw.

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  • Housing benefit and rent arrears

    Area: Scotland

    Nearly two thousand households in the social rented sector were evicted for rent arrears in Scotland last year. Yet large amounts of housing benefit went unclaimed with 1.4 million households in the UK not getting the help they should.

    This practical course is aimed at housing and support workers who need to maximise housing benefit and minimise rent arrears. It will help you spot potential problems and signpost on for further advice. You will also learn how universal credit helps with rent and prepare for dealing with those changes.

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  • Housing benefit problem areas

    Level: Standard
    Area: Scotland

    Housing benefit is there to help with rent and avoid eviction, including for the growing number of people in low-paid work. Yet over four billion pounds of housing benefit goes unclaimed by over one million households. With the roll out of universal credit not due to complete until 2022, housing benefit remains as important as ever.

    This one-day course looks in detail at a number of common areas of dispute that housing benefit claimants may face and how they can be resolved to ensure maximum entitlement is received.

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