Search CPAG in Scotland's training courses and events

  • Students and benefits – the basics

    Level: Basic
    Area: Scotland

    This half-day course provides a basic overview of social security benefits and tax credits, and which further and higher education students might be able to claim them. The course is for student advisers and other frontline workers who are new to benefits.

    The course covers:

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  • Supporting vulnerable clients

    Level: Basic
    Area: Scotland

    This course gives you skills to help resolve problems faced by vulnerable people claiming benefits. Taking a practical approach, it gives an overview of basic benefits and looks at rules intended to protect vulnerable groups including those affected by domestic abuse, mental health issues or at risk of homelessness. It will equip you to prevent a problem becoming a crisis. Those with limited or no knowledge of the benefit system will gain most from this course.

    The course includes:

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  • Universal credit - supporting clients

    Level: Basic
    Area: Scotland

    Universal credit (UC) is now available across Scotland. But who can claim depends on where you live and personal circumstances. This course aims to equip you with the knowledge to help your service users get the most out of this new benefit and avoid potential pitfalls.

    The course covers:

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