Search CPAG in Scotland's training courses and events

  • Maximising benefits for rent

    Level: Standard
    Area: Scotland

    Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Arrears are a growing problem as more people move from housing benefit to universal credit. This practical course is aimed at housing workers and advisers who need to understand how to manage universal credit to minimise arrears and reduce the threat of eviction and how to maximise the take-up of housing benefit for the many tenants still eligible.

     The course covers:

     • Claims process, information and evidence for UC housing costs element and HB

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  • Mental health and benefits

    Level: Standard
    Area: Scotland

    This popular course is jointly led by Paula John, a mental health officer and social worker with extensive experience in mental health, and Alison Gillies, welfare rights worker with CPAG in Scotland. It provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

    The course covers:

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  • Mental health and benefits

    Level: Standard
    Area: Scotland

    This popular course is jointly led by Paula John, a mental health officer and social worker with extensive experience in mental health, and Alison Gillies, welfare rights worker with CPAG in Scotland. It provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

    The course covers:

    • Common diagnoses, symptoms, medication and side-effects

    • Barriers to people getting the right entitlement

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  • Overpayments of benefit and tax credits

    Level: Standard
    Area: Scotland

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability.

    The course covers:

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  • Representing at the First-tier Tribunal

    Level: Standard
    Area: Scotland

    This popular two-day course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to lose.

     

    The course covers:

    • Making an appeal
    • Tribunal procedure
    • Case preparation – getting evidence and applying the law
    • The role of the chair
    • Rules of evidence
    • Basic advocacy and presentational skills

     

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  • Representing at the First-tier tribunal

    Level: Standard
    Area: Scotland

    This popular two-day course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to lose.

    The course covers:

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    First available date:
  • Right to reside and habitual residence

    Level: Standard
    Area: Scotland

    This one-day standard level course looks at the operation of the right to reside and habitual residence tests in benefits and tax credits. It covers how these tests are satisfied, and focuses on the residence rights of those who face the greatest difficulties: European nationals and their family members.

    The course covers:

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  • Scottish social security

    Level: Standard
    Area: Scotland

    Scottish benefits are here! Social Security Scotland, a new agency of the Scottish Government, has started paying devolved benefits. This course focuses on the first Scottish benefits – carer’s allowance supplement, best start grant and funeral expense assistance. Aimed at advisers with a working knowledge of the benefits system, it explains how the new system is different from the familiar DWP approach.

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