Search CPAG in Scotland's training courses and events

  • Students and benefits – the basics

    Level: Basic
    Area: Scotland

    This half-day course provides a basic overview of social security benefits and tax credits, and which further and higher education students might be able to claim them. The course is for student advisers and other frontline workers who are new to benefits.

    The course covers:

    Read more
  • Training for trainers

    Area: Scotland

    This two-day course aims to increase the skills and confidence of those new to training and to allow more experienced trainers to re-examine their style and methods.

     

    The course covers:

     

    • How adults learn
    • How to design and plan a course
    • Methods and techniques that make training interesting, varied and enjoyable
    • Dealing with difficult situations
    • How to run a training session

     

    Read more
    First available date:
  • Two-child limit in UC and tax credits

    Area: Scotland

    The two-child limit is perhaps the most controversial welfare reform measure yet, affecting large numbers of low-income families both in and out of work. This half-day course looks in detail at how it is being implemented, who is affected and when exceptions apply. It also provides participants with an opportunity to explore implications in the context of human rights and share updates on legal challenges.

    The course covers:

    Read more
  • UC for people with ill health and disabilities

    Area: Scotland

    With universal credit (UC) full service expected to operate across the country by the end of 2018, many more people with disabilities and health conditions will be claiming UC for the first time. This course looks at the UC rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, including through changes of circumstances such as failing a work capability assessment. You will also explore how conditionality and awards change as people move into work, or become unable to work.

    The course covers:

    Read more
  • Universal credit - effective claims

    Area: Scotland

    For some people, claiming universal credit is far from easy. But there are simple ways that you can help clients get their claim right first time. This practical course is aimed at housing staff, support workers and any frontline professionals supporting low-income people. It will help you support clients to avoid common pitfalls that can lead to payment problems.

    Read more
  • Universal credit - full service

    Level: Standard
    Area: Scotland

    The roll out of universal credit (UC) full service is due to be completed by the end of 2018. Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

    This course draws on experience from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances. You will have a chance to refresh your knowledge of UC entitlement and calculations.

    The course covers:

    Read more
    First available date:
  • Universal credit - transferring from benefits and tax credits

    Level: Standard
    Area: Scotland

    This half-day course focuses on the transitional issues for claimants who are still receiving legacy benefits and tax credits by the time that all areas come under the universal credit full service.

    Read more
    First available date:
  • Universal credit and children

    Area: Scotland

    This course concentrates on universal credit (UC) as it affects families with children, whether making a new claim with children, or becoming responsible for a child while on universal credit.

    Read more