Search CPAG in Scotland's training courses and events

  • Benefits for people from abroad

    Level: Standard
    Area: Scotland

    This two-day course aims to equip you to advise claimants from abroad, both European non-European nationals. Using a step-by-step approach and practical examples, it helps you understand how the residence and presence and immigration status tests operate in benefits and tax credits and how they can be satisfied.

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  • Challenging PIP decisions

    Level: Standard
    Area: Scotland

    This one-day course looks at how to challenge personal independence payment (PIP) decisions. There is an opportunity to discuss how the different PIP criteria affect appeal tactics, and think through how to go about getting the right outcome for clients.

    The course covers:

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  • Dealing with destitution

    Level: Standard
    Area: Scotland

    Increasingly advisers are supporting clients who have been left destitute due to a problem with their benefits. This course covers the common causes and focuses on practical steps advisers can take to get benefits (including universal credit) in payment and access other support.

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  • DLA for children

    Level: Standard
    Area: Scotland

    Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and hard to understand. This course looks at the DLA rules as they apply to children and considers how to fill in the form to avoid pitfalls and get the best outcome from the outset.

    This course covers:

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  • ESA appeals

    Level: Standard
    Area: Scotland

    Employment and support allowance (ESA) is the subject of considerable change. This course looks at appeal issues and tactics, including the developing body of caselaw.

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  • Housing benefit problem areas

    Level: Standard
    Area: Scotland

    Housing benefit is there to help with rent and avoid eviction, including for the growing number of people in low-paid work. Yet over four billion pounds of housing benefit goes unclaimed by over one million households. With the roll out of universal credit not due to complete until 2022, housing benefit remains as important as ever.

    This one-day course looks in detail at a number of common areas of dispute that housing benefit claimants may face and how they can be resolved to ensure maximum entitlement is received.

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  • Mental health and benefits

    Level: Standard
    Area: Scotland

    This popular course is jointly led by Paula John, a mental health officer and social worker with extensive experience in mental health, and Alison Gillies, welfare rights worker with CPAG . It provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the pitfalls of the system.

    The course covers:

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  • Overpayments of benefit

    Level: Standard
    Area: Scotland

    Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability. It also looks at the different rules and tactics that will apply with the introduction of universal credit.

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