Level of course
Choosing the right level of course is important. All of our courses are graded at one of three levels.

Introductory. For people new to benefit advice work or who have little or no experience of the subject covered by the course.

Standard. For people with a working knowledge of the benefit and tax credit systems or the subject(s) covered by the course. Suitable for people wanting a refresher or to update skills or information.

Experienced For more experienced benefit advisers. Aimed at advisers who are confident about covering issues in more, and sometimes complex, detail.

Suggested route of learning
Here we have set out a possible route for people advising on incapacity and disability benefits
from introductory to experienced levels.