National Occupational Standards

National Occupational Standards (NOS) have been developed for the Legal Advice sector following consultation with those working in the sector. They outline the knowledge and skills needed to deliver advice.

NOS are divided into units. There are units which describe the standards of performance expected of advisers, regardless of any specialist area of law they may be working in (LA Units 1-30). There are also units which describe the knowledge required when working in a particular area, such as welfare rights, or with a particular client group, such as students (LA units 31-62). You can find all NOS, including the legal advice NOS at www.ukstandards.co.uk

Our courses cover the skills and knowledge required to demonstrate meeting the NOS, and we have mapped our courses against the NOS. Under each course we have indicated the most relevant unit which the course relates to. Below we include a key to the units we refer to in this programme.

Detailed descriptions of all units are provided on the Skills for Justice website. We have provided a direct link to the detailed description of each of the units listed below.

NOS Unit

Unit description

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LA1

Establish communication with clients

Download LA1

LA2 Support clients to make use of the service Download LA2
LA3 Develop and manage communication with clients Download LA3
LA10 Provide and receive referrals on behalf of clients Download LA10
LA24 Influence changes to legislation, policy or practice Download LA24
LA36 The Provision of Advice to Young People on their Rights under the Law Download LA36
LA37 First Line Mental Health Legal Advice Download LA37
LA41 First Line Money and Debt Legal Advice Download LA41
LA42 Money and Debt Legal Advice and Casework

Download LA42

LA45 First Line Employment Legal Advice Download LA45
LA49 First Line Welfare Rights Legal Advice Download LA49
LA50 Welfare Rights Legal Advice and Casework Download LA50
LA51 First Line Health and Community Care Legal Advice Download LA51
LA53 First Line Legal Advice for Students Download LA53
LA54 Legal Advice and casework for Students Download LA54
LA57 First Line Immigration Legal Advice Download LA57
LA58 Immigration Legal Advice and Casework Download LA58
L10 Enable Learning through Presentations Download L10
L4 Design Learning Programmes Download L4

 


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