Training – CPAG in Scotland

CPAG in Scotland runs a full programme of training in Glasgow and a number of courses in Edinburgh and Inverness. We also offer in-house courses to organisations throughout Scotland.

CPAG in Scotland gratefully acknowledges the financial support of the Scottish Government towards our projects in Scotland.

Level of course
It is important that you choose the right level of course. We grade them at three levels.

Introductory:
For people new to benefit advice work or who have little or no experience of the subject covered by the course.

Standard:
For people with a working knowledge of the benefit system or the subject covered by the course. These are suitable for people wanting a refresher or to update skills or information.

Experienced:
For more experienced benefit advisers, who are confident about covering issues in more and sometimes complex detail.

Scottish National Standards (SNS)
Many of our courses cover skills and knowledge required to meet Scottish National Standards for Information and Advice Providers. These are indicated according to the relevant standards category. For example ‘SNS 4.2’ in the course description indicates that this course deals with some or all of the requirements of Money and Welfare Benefit Related Advice Competence 4.2 (housing benefit and council tax benefit) For details of the standards see CPAG in Scotland's Scottish National Standards page.

Course materials and access
We can provide course packs in large print or Braille. Training venues are all wheelchair accessible. Please indicate on your booking form if you have any other needs or call us to discuss them.

In-house training
These pages give details of the public training courses we offer. CPAG in Scotland can provide most of these training courses in-house on a date and at a venue to suit you. If you want to share the cost, you can invite participants from other groups in your area. Call Betty Kelly on 0141 552 3303 for more details of in-house courses.

For further information contact:

Betty Kelly
CPAG in Scotland
Unit 9, Ladywell
94 Duke Street
Glasgow
G4 0UW

Tel: 0141 552 3303
Fax: 0141 552 4404
Email: bkelly@cpagscotland.org.uk