Our interviews show that claimants did not have the information they needed or wanted to understand how moving to UC would affect them. Such misinformation and misunderstanding are likely to be reasons some people are not moving to UC despite having a strong financial incentive to do so.
Free school meal (FSM) provision has been thrust into the media spotlight during the pandemic. But how widespread is FSM coverage? How do parents feel about FSM provision? And what do they think could be done to improve it?