This report highlights findings from the Early Warning System and meetings with organisations supporting refugees about experiences of claiming universal credit and some of the difficulties encountered.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
The Independent Review of Administrative Law (IRAL) panel recently invited the submission of evidence on how well or effectively judicial review balances the legitimate interest in citizens being able to challenge the lawfulness of executive action with the role of the executive in carrying on the business of government, both locally and centrally. Our response emphasises the important role of judicial review in ensuring good governance and that decisions which affect some of the most vulnerable members of society are made in compliance with basic standards of good administrative decision making.
This report concentrates on the impact of COVID 19 on migrants living in Scotland and highlights social security policy and administration has left some migrants with little or no income during the pandemic.
Living Hand to Mouth, by Rebecca O’Connell, Abigail Knight and Julia Brannen, brings the latest research on food poverty together with the voices of children and young people experiencing food poverty first hand.
CPAG in Scotland responded to the Scottish Government's consultation on improving temporary accommodation standards to highlight the need to incorporate the impact of social security changes into guidance on the standards.
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.