This briefing, produced by CPAG in association with Age UK and RNIB, focuses on two new mandatory reconsideration policies introduced in 2022 and 2023 which put access to justice for particular groups of claimants at risk.
Our interviews show that claimants did not have the information they needed or wanted to understand how moving to UC would affect them. Such misinformation and misunderstanding are likely to be reasons some people are not moving to UC despite having a strong financial incentive to do so.
More than 8,500 individuals and organisations gave evidence to the latest Work and Pensions Committee inquiry into benefit assessments. Carri Swann considers the government’s response.
A year like no other charts the ups and downs of family life on a low income during the unprecedented times of Covid 19. We (participants and researchers from the Covid Realities research project) wrote the book to show how hard life was and the change we need to see.
The DWP has just confirmed that it's pressing ahead with managed migration (the process by which people on the old ‘legacy’ benefits will move to universal credit (UC)). Here are six reasons for alarm as the government forges ahead with its plans to move 1.7m people by the end of 2024.
At the start of the pandemic, the Department for Work and Pensions (DWP) relaxed some evidence checks for people making a universal credit (UC) claim to provide quicker access to benefits. In January 2021, the DWP began reverifying the details of claims made while evidence checks were eased. This has resulted in some claimants being asked to pay back the entirety of their UC award. More than a year after the exercise started, we continue to hear from people who have had their UC payments stopped, who have received demands to repay all the UC they received, and who are unable to understand or challenge the DWPs decision.
This report pulls together the views and experiences shared by parents and young people in the capital during the first year of the London Calling project. It looks at the key barriers to a good quality of life for children and families living on a low income in London in 2021, examines the effect of the pandemic on these barriers, and sets out what CPAG’s panel of low-income parents in London want the future to look like for themselves and their families.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
Free school meal (FSM) provision has been thrust into the media spotlight during the pandemic. But how widespread is FSM coverage? How do parents feel about FSM provision? And what do they think could be done to improve it?
An update to the report we published at the beginning of 2021 highlighting that delays carrying out assessments for disability benefits meant that many disabled people were not receiving or were losing support intended to help them meet the additional costs of their disability.