CPAG, alongside Diane Dixon Associates, have been working with schools in London to explore the role of primary schools in tackling child poverty. This report contains an outline of the main project activities, as well as a summary of the key learning to emerge from the project with a particular focus on how to scale up this type of work in schools.
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.