Training courses in Scotland

We run a full programme of training in Glasgow and a number of courses in Aberdeen, Edinburgh and Inverness. We also offer in-house training to organisations in Scotland.

Level of course - it is important to chose the right level of course:

Basic level courses: for frontline workers who do not work in welfare rights but want to know about benefit issues relevant to their clients to give basic advice or refer on. 

Introductory level courses: for people new to benefit advice work or who have little or no experience of the subject covered by the course.

Standard level courses: for people with a working knowledge of the benefit system or the subject covered by the course. These are suitable for people wanting a refresher or to update skills or information.

Experienced level courses: for more experienced benefit advisers, who are confident about covering issues in more and sometimes complex detail.

In-house training – we can come to you

We can provide our courses in-house at your premises or a venue to suit you, to meet the training needs of your organisation.

Scottish National Standards (SNS)

Many of our courses cover skills and knowledge required to meet Scottish National Standards for Information and Advice Providers. For further details please see our Scottish National Standards page.

Course materials and access

We can provide course packs in large print. All our training venues are wheelchair accessible. Please indicate on your booking form if you have any other needs or call us to discuss them.

For further information contact:

Pauline Chalmers
CPAG in Scotland
Unit 9, Ladywell Business Centre
94 Duke Street
Glasgow
G4 0UW

Tel: 0141 552 3303
Fax: 0141 552 4404
pchalmers@cpagscotland.org.uk